Complete Care Home Warranty is a national home warranty company, with 30 years of collective home warranty industry experience under their belt. They offer service contracts for discounted repairs and replacement of systems and appliances that break down as a result of natural wear and tear due to aging.
Complete Care Home Warranty offers unlimited claims as part of their plans and assures dedicated services from customer care specialists who will be available 24/7/365. Their contractors are pre-screened and vetted and the company guarantees satisfaction over the services provided.
N/AEstimated Appliance Coverage
N/AEstimated System Coverage
47No. Of Active States
NoComplaint Resolution Program
Filing a claim for a repair or replacement with a Complete Care Home Warranty is a very easy process. Claims are received through telephone calls, so all you have to do is place one and request a service visit if some covered appliance breaks down.
Complete Care Home Warranty will not cover commercial grade equipment, systems, or Appliances and hence will not pay for their repairs. There is an aggregate cap of $1000 on professional series name brands beyond which no repairs will be funded.
You should note that the contract carries a maximum liability of $1500 per item in the plan including access, diagnosis, and repair or replacement services. If they offer cash in lieu of the services the amount may be lesser than the actual cost since they will pay the depreciated value for replacements.
The company is upfront about expecting proper maintenance of covered equipment and will not cover any damages arising from neglect and improper maintenance. They reserve the right to determine whether a particular problem is within the scope of a repair or requires a replacement.
Prateek Chand, Philadelphia, PA
On Jan 18, 2021
The sales staff at this establishment is rude and extremely unsavory. If the customer facing staff is so poor imagine the back end and service levels. Terrible work ethic. I would advise to steer clear of this establishment till they have a better customer support mechanism.
Ha sun, Hollywood, FL
On Jan 14, 2021
I've used Complete Care Home Warranty on the pool a couple of times and on the hot water too. The contractors that have come out have been good. They have explained what was wrong and what it would need to fix it. I'm happy with Complete Care Home Warranty.
Wei Lian, Salem, IN
On Jan 14, 2021
Everything was very simple and easy when signing up for service. When I had an appliance claim, CCHW was super quick. They got somebody out and everything got fixed. They've been great and straightforward.
Kem Morris, Rancho Cucamonga, CA
On Dec 15, 2020
Do not not use them. They are very unprofessional and do not call you back and communicate after you sign up with them. My refrigerator went out and they said they sent two technicians out and then told me we dont cover leaks. It was not a leak that caused my refrigerator not to work. BEWARE!@@ Supervisor, Mr. ****** told me several times he would get back to me in a hour and did not do so. They sent o ..Read Full Review
Do not not use them. They are very unprofessional and do not call you back and communicate after you sign up with them. My refrigerator went out and they said they sent two technicians out and then told me we dont cover leaks. It was not a leak that caused my refrigerator not to work. BEWARE!@@ Supervisor, Mr. ****** told me several times he would get back to me in a hour and did not do so. They sent out a technician that said that he could not fix my refrigerator and never sent them a diagnosis. I would give them a big fat zero if It was an option. Please I warn you Do not use them ..View less
George Smith, Key Biscayne, FL
On Mar 12, 2020
I bought a home and the rate with Complete Care Home Warranty for my two-year contract was $800. It’s a good deal. The application was very smooth - just emails back and forth, and it was done. Their rep was very professional, knowledgeable and friendly.
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