ALLCOMPANIES TOOLS BLOGS
Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

*The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond.

Home  /   Companies /   Complete Care Home Warranty
icon Last updated: July 21, 2020

Complete Care Home Warranty

Complete Care Home Warranty is a national home warranty company, with 30 years of collective home warranty industry experience under their belt. They offer service contracts for discounted repairs and replacement of systems and appliances that break down as a result of natural wear and tear due to aging.

Complete Care Home Warranty offers unlimited claims as part of their plans and assures dedicated services from customer care specialists who will be available 24/7/365. Their contractors are pre-screened and vetted and the company guarantees satisfaction over the services provided.

 $company_name
Rating starRating starRating starRating starRating star
8 Reviews

Premium

N/A

Deductible

N/A

Coverage Limits

N/A

Active States

47

Complaint Resolution Program

No

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

47

No. Of Active States

No

Complaint Resolution Program

WHY Complete Care Home Warranty?

  • Offer comprehensive coverage for up to 20 systems and appliances
  • Guaranteed replacements if repairs are not possible, subject to terms of the contract
  • No mandatory home inspections or maintenance records demanded
  • Coverage provided regardless of brand or age
  • No more unexpected, high repair bills
home service img

Complete Care Home Warranty CLAIMS

Filing a claim for a repair or replacement with a Complete Care Home Warranty is a very easy process. Claims are received through telephone calls, so all you have to do is place one and request a service visit if some covered appliance breaks down.

  States Covered
  Corporate Office
  States Not Covered

What Repairs or Replacements Does Complete Care Home Warranty Typically Cover?

Complete Care Home Warranty will not cover commercial grade equipment, systems, or Appliances and hence will not pay for their repairs. There is an aggregate cap of $1000 on professional series name brands beyond which no repairs will be funded.

You should note that the contract carries a maximum liability of $1500 per item in the plan including access, diagnosis, and repair or replacement services. If they offer cash in lieu of the services the amount may be lesser than the actual cost since they will pay the depreciated value for replacements.

The company is upfront about expecting proper maintenance of covered equipment and will not cover any damages arising from neglect and improper maintenance. They reserve the right to determine whether a particular problem is within the scope of a repair or requires a replacement.

Complete Care Home Warranty REVIEWS

Icon

Mark Wolfheimer, Lafayette Hill, PA

On Mar 15, 2021

Rating starRating starRating starRating starRating star

Purchased the service. Called on Saturday for service. Was informed I would receive an email with the contact number of the plumber to schedule within 4 hours. No email. Called back on Sunday was told that I would get an email on Monday. Called back Monday, was told I would get an email. No email. Called again and spoke with the manager **** who informed me that they dont cover water heater tanks. ..Read Full Review

Purchased the service. Called on Saturday for service. Was informed I would receive an email with the contact number of the plumber to schedule within 4 hours. No email. Called back on Sunday was told that I would get an email on Monday. Called back Monday, was told I would get an email. No email. Called again and spoke with the manager **** who informed me that they dont cover water heater tanks. Hoping that someone from this company cares enough to respond. ..View less

Helpful
Be the first one to find this review helpful
Icon

Betsy Zink, San Tan Valley, AZ

On Feb 19, 2021

Rating starRating starRating starRating starRating star

responded and finally Complete Care told us to find someone which we did and we would fill out a form to get reimbursed but to not to work until its authorized or we would not get paid. The tech called in what the issue was a week ago today and my husband and I have called multiple times a day to find out if we got authorization. Finally today a gentlemen calls and said that his supervisor spoke with ..Read Full Review

responded and finally Complete Care told us to find someone which we did and we would fill out a form to get reimbursed but to not to work until its authorized or we would not get paid. The tech called in what the issue was a week ago today and my husband and I have called multiple times a day to find out if we got authorization. Finally today a gentlemen calls and said that his supervisor spoke with our tech yesterday and because what the tech told him it was not approved I called the tech and he said he never spoke to anyone yesterday that the only time he has spoken to someone was when he called in for authorization a week ago. The gentleman preceded to tell me that this work on the pump was not authorized because it was a pre existing condition before our home warranty came into play. First off all its not the pump it was piping but he wasn't understanding this, which only makes the proof that nobody spoke with our tech because he would have told him it was a leaking pipe. We bought this house a month ago and had an inspection done the inspection under piping and valves the only thing it states was a suggestion to label piping and valves. The gentleman said a supervisor would call me within the hour which we are now at 4 hours and no call. This has been the most frustrating experience since we paid for this service and have had to find our own person and following everyday multiple times a day to get an answer and when we do its not even for what we needed fixed and were lied to that they spoke with the tech because they didn't ..View less

Helpful
1 people found this review helpful
Icon

Michael Thai, Seattle, WA

On Feb 12, 2021

Rating starRating starRating starRating starRating star

Spoke with ***** and he was very informative and did not pressure me into signing up like most of the other companies that called me. He was patient and allowed me the time to review everything and answered all of my questions.

Helpful
Be the first one to find this review helpful
Icon

Prateek Chand, Philadelphia, PA

On Jan 18, 2021

Rating starRating starRating starRating starRating star

The sales staff at this establishment is rude and extremely unsavory. If the customer facing staff is so poor imagine the back end and service levels. Terrible work ethic. I would advise to steer clear of this establishment till they have a better customer support mechanism.

Helpful
1 people found this review helpful
Icon

Ha sun, Hollywood, FL

On Jan 14, 2021

Rating starRating starRating starRating starRating star

I've used Complete Care Home Warranty on the pool a couple of times and on the hot water too. The contractors that have come out have been good. They have explained what was wrong and what it would need to fix it. I'm happy with Complete Care Home Warranty.

Helpful
Be the first one to find this review helpful
Icon

Wei Lian, Salem, IN

On Jan 14, 2021

Rating starRating starRating starRating starRating star

Everything was very simple and easy when signing up for service. When I had an appliance claim, CCHW was super quick. They got somebody out and everything got fixed. They've been great and straightforward.

Helpful
Be the first one to find this review helpful
Icon

Kem Morris, Rancho Cucamonga, CA

On Dec 15, 2020

Rating starRating starRating starRating starRating star

Do not not use them. They are very unprofessional and do not call you back and communicate after you sign up with them. My refrigerator went out and they said they sent two technicians out and then told me we dont cover leaks. It was not a leak that caused my refrigerator not to work. BEWARE!@@ Supervisor, Mr. ****** told me several times he would get back to me in a hour and did not do so. They sent o ..Read Full Review

Do not not use them. They are very unprofessional and do not call you back and communicate after you sign up with them. My refrigerator went out and they said they sent two technicians out and then told me we dont cover leaks. It was not a leak that caused my refrigerator not to work. BEWARE!@@ Supervisor, Mr. ****** told me several times he would get back to me in a hour and did not do so. They sent out a technician that said that he could not fix my refrigerator and never sent them a diagnosis. I would give them a big fat zero if It was an option. Please I warn you Do not use them ..View less

Helpful
1 people found this review helpful
Icon

George Smith, Key Biscayne, FL

On Mar 12, 2020

Rating starRating starRating starRating starRating star

I bought a home and the rate with Complete Care Home Warranty for my two-year contract was $800. It’s a good deal. The application was very smooth - just emails back and forth, and it was done. Their rep was very professional, knowledgeable and friendly.

Helpful
Be the first one to find this review helpful

Ready to share your home warranty experience with Complete Care Home Warranty? Click here to write your own review

Complete Care Home Warranty RATINGS

RATINGS
8 Reviews in Total

Customer Service

Rating starRating starRating starRating starRating star

Repair Time

Rating starRating starRating starRating starRating star

Quality of Repair

Rating starRating starRating starRating starRating star

Claims and Settlement

Rating starRating starRating starRating starRating star
https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020
Explore amazing deals on extensive home warranty plans