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Home  /   Companies /   Warrantech Home Warranty
icon Last updated: February 12, 2019

Warrantech Home Warranty

Warrantech Home Warranty
0 / 5
Based on 37 Reviews | Write A Review

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

42

No. Of Active States

No

Complaint Resolution Program

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Warrantech Home Warranty REVIEWS

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Donald Sing, Jacksonville, FL

On Apr 17, 2020

Do not buy an extended warranty from this company. I have been without a refrigerator for 6 weeks. I am so dissapointed. I will take my chances next time. Donald Jacksonville Fl.

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Jane Schweitzer, Sidney, OH

On Jan 06, 2020

My top load Lg washer needed repaired within 3 years. I had purchased the extended warranty. I filed a claim 4 weeks ago. The service person has been out 3 times, twice with the wrong part! They say they cannot order the part themselves. This has been a nightmare! I will NEVER purchase extended warranty through this company. I am ready to purchase the part, and send a bill through my lawyer to Warrentech ..Read Full Review

My top load Lg washer needed repaired within 3 years. I had purchased the extended warranty. I filed a claim 4 weeks ago. The service person has been out 3 times, twice with the wrong part! They say they cannot order the part themselves. This has been a nightmare! I will NEVER purchase extended warranty through this company. I am ready to purchase the part, and send a bill through my lawyer to Warrentech! What a sham. Do NOT purchase protectionn through this company! ..View less

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Ric All, Lake Worth, FL

On Jan 25, 2019

Horrible. Came three times to repair DRYER that would not dry. Tech said we deserve a replacement. WARRENTECH said no & deducted the cash amount of each service call: & paid $200 instead of a replacement as promised ...... replacement today $900 Bogus offer, Techs number no long in workingorder Rick

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Raghav, Pioneer, CA

On Sep 27, 2018

I purchased an extended 5 year warranty from Sears for my new wirpool dishwasher. The soap dispenser broke after 6 months. So called and they sent a third party technician. Technician said he could replace and fix the soap dispenser but needs to send warrentech the quote. 7 days later I called the tech who said warrentech was too cheap to pay $300 to fix the dishwasher and decided to refund warranty. Wha ..Read Full Review

I purchased an extended 5 year warranty from Sears for my new wirpool dishwasher. The soap dispenser broke after 6 months. So called and they sent a third party technician. Technician said he could replace and fix the soap dispenser but needs to send warrentech the quote. 7 days later I called the tech who said warrentech was too cheap to pay $300 to fix the dishwasher and decided to refund warranty. What's the point of buying a warranty when your going to refund it if something goes wrong. Refunding a warranty is completely illegal under the consumer protection act. This company is a fraud and should not be in business. Avoid at all cost. Always ask Sears or bay which company the warrenty is from. These people are scammers! ..View less

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PATRICIA NEVES, Reseda, CA

On Apr 05, 2018

IF I WAS ABLE TO GIVE A 0- I WOULD THIS COMPANY SHOULD BE ASHAMED WHAT THEY DO TO INNOCENT PEOPLE THEY TAKE ADVANTAGE OF INNOCENT PEOPLE VERY SAD AND GREEDY

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madeline amos, west union, OH

On Mar 22, 2018

unfortunately you domnt have the choice for a zero star thats what i would give this place.please save your money and a huge headache.terrible company

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Brandon, Surprise, AZ

On Dec 19, 2017

We have been without refrigerator for 2 months. I called Warrantech and they sent someone out 2 weeks later who looked at our fridge. They said that Warrantech would call but after a week of waiting I called and they said they need to send someone else out for second review. Two weeks later the company they sent said they are equipped and experienced to fix any refrigerator, they gave their opinion and d ..Read Full Review

We have been without refrigerator for 2 months. I called Warrantech and they sent someone out 2 weeks later who looked at our fridge. They said that Warrantech would call but after a week of waiting I called and they said they need to send someone else out for second review. Two weeks later the company they sent said they are equipped and experienced to fix any refrigerator, they gave their opinion and diagnosis and said call warranty company the next day. The next day I called Warrantech and they said that the 2 people they sent out were not certified to fix my refrigerator, so the representative said she will send another diagnosis repairman to once again diagnose issue. I asked why on earth would you send 2 companies that cannot fix the issue especially when one of the repairmen told me their company can fix any refrigerator system. Well she had no answer other than call back the next day and they would schedule a THIRD tech to come out. I called the next day and a new representative said "that the claim is now in review to be replaced and we will email you within 3-5 business days with results". After 8 business days I called back and they said the request was never sent to their "claims" department. This whole process has been a joke, and I would NEVER recommend using Warrantech or their partner of companies. Beware Warrantech/Pacific Sales as they are one of the major warranties Best Buy offers. Two months without a refrigerator during Thanksgiving & Christmas and still waiting for someone to do their job...TBC ..View less

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Kirk, Fair Play, SC

On Aug 29, 2017

This company is of no value and a complete waste of money on an extended warrenty. Kitchen Aid water filter box seems broken, or malfunctioning..... they don't cover it. Came home to water all over hard wood floors as there was no power to refridgerator/freezer. All power worked throughout the house. ..... again they don't cover it under warrenty.

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Donna, Pinellas Park , FL

On Jul 12, 2017

Lousy company...I have sat on HOLD for over 1 hr. I would never recommed this company to anyone

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Tina Linker, Fort Wayne, IN

On Jul 07, 2017

There service doesn't even deserve a star. This service is a total rip off and the people on the phone have no clue as to what is going on let alone what day it is. DO NOT PURCHASE an EXTENDED WARRANTY with these people they are a total RIP OFF. Worst customer service, can't even keep their end of the paid agreement in line. My next steps are to contact an attorney. Totally a rip off.

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Aaron Baxter, Chuckey, TN

On May 03, 2017

Dont waste your money. I bought an LG Fridge and got the extended plan. I was told if it goes bad and they come out three times on the same issue they will replace the unit. In January 2017 it stopped making ice I called them they came out, and replaced ice maker, that didnt work so they came back vaccumed the vents that didnt work, they came back replaced a panel in bottom of freezer that didnt work, ca ..Read Full Review

Dont waste your money. I bought an LG Fridge and got the extended plan. I was told if it goes bad and they come out three times on the same issue they will replace the unit. In January 2017 it stopped making ice I called them they came out, and replaced ice maker, that didnt work so they came back vaccumed the vents that didnt work, they came back replaced a panel in bottom of freezer that didnt work, came back replaced compressor that night the whole fridge quit ruined all my food, they came back said there was a line leaking they repaired that and it did make ice...for two weeks then the whole fridge quit again and ruined my food for a second time, they came and looked at it on May 1st and had to order another part which wont be here until May 22nd so I had to go buy another freezer, and fridge to keep on spare so my 4 children can eat. One of my kids which is a 7 month old who lost all his breast milk twice due to failure. When I call the company they said I had not reached my limit of claims for the same item. The tech has been to my house 10 times. They just say "sorry for the inconvience" I paid $2400 for the fridge and $500 for the warranty which is useless as the paper it is written on. ..View less

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Dorothy Wharton, Stuart, FL

On May 31, 2016

We spent over AN HOUR waiting for a service representative to help us. When Christina finally did pick up, we found that our malfunctioning Frigidaire microwave would not be repaired for at least 10 days. She said we would get a call in 3-5 days and then a service call would be scheduled. When we asked to speak to a supervisor, we were put on hold another 20 minutes. When Christina checked to see if ..Read Full Review

We spent over AN HOUR waiting for a service representative to help us. When Christina finally did pick up, we found that our malfunctioning Frigidaire microwave would not be repaired for at least 10 days. She said we would get a call in 3-5 days and then a service call would be scheduled. When we asked to speak to a supervisor, we were put on hold another 20 minutes. When Christina checked to see if we were still holding, we told her to forget it. We will be without a microwave for at least 2 weeks. So much for our 5 yr. warranty. Never will we buy an appliance from H.H. Gregg nor a warranty from Warrentech ..View less

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Mike, Cooper city , FL

On May 02, 2016

I bought 5yrs warranty on all my kitchen appliances washer, range,microwave and maytag refrigerator, I submitted a claim January 5,2016.someone came out 1/20/2016.up until now 5/2/16,nothing has been done to repair or replace my refrigerator. All I've been getting from these people is someone will contact me from brandsmart who I purchased the items from.first they said the person who came out in January ..Read Full Review

I bought 5yrs warranty on all my kitchen appliances washer, range,microwave and maytag refrigerator, I submitted a claim January 5,2016.someone came out 1/20/2016.up until now 5/2/16,nothing has been done to repair or replace my refrigerator. All I've been getting from these people is someone will contact me from brandsmart who I purchased the items from.first they said the person who came out in January said physical damage to the door and if I want it can get a company to do a independent inspection, pay for it myself then three months later they send one of their tecs. The tec report that evaporator, compressor, drain pan,door seal and more is bad These people are no good. Stay away and spend you money elsewhere. Their customer service is a joke,piece of. . ..View less

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Warren Kendrick, Ft Lauderdale, FL

On Aug 12, 2014

I own several apartment buildings and have been replacing window A/C units over the past few years. I have bought over 12 units ranging from $275 to $1000 and was talked into buying warranties with them for "Piece of Mind". It has turned into a headache and nightmare. First unit failed after 14 months. They sent a tech out in a week. When he arrived, he had the wrong parts. Told me I had to ..Read Full Review

I own several apartment buildings and have been replacing window A/C units over the past few years. I have bought over 12 units ranging from $275 to $1000 and was talked into buying warranties with them for "Piece of Mind". It has turned into a headache and nightmare. First unit failed after 14 months. They sent a tech out in a week. When he arrived, he had the wrong parts. Told me I had to reschedule. 10 days later they told me the unit could not be repaired and it was my responsibility to return the unit and install the new one. Second unit failed in 16 months. Temperatures were exceeding 100 degrees with 75% humidity. They could not send a tech out for 7 days. I replaced the unit myself and when the tech came out to inspect it, he spent 5 minutes on it and said it worked fine. A $400 A/C It is now sitting in the corner of my garage while I argue with them. Third unit failed after 18 months. After multiple calls and 14 days, they offered me a cheap $150 unit as a replacement. When I turned it down, they said that they are under no obligation to replace the same unit. I took a store credit for $163 to replace a $265 appliance. AND I have to replace it once again myself. These warranty policies are a joke and a total ripoff. I have spoken to supervisors only to be told that they are no obligation to take care of me. Under the policy, they can take months to repair a unit and are not obligated to replace a broken unit with the same model STEER CLEAR!! THIS COMPANY AND THE PEOPLE WHO WORK THERE ARE THIEVES. ..View less

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Pamela Olkowski, Superior, CO

On May 30, 2012

Terrible company. Refused dishwasher service saying it was cosmetic, when it would have been covered under the original warranty. Only after 5 calls, 4 hours of my time did they agree to fix. they were hoping I would give up

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alicemulloy, waterford, MI

On Mar 13, 2012

You pay for nothing.I have had many warranty plans and delt with extended warranty's in my field.This company is ripping off the public..I can't say any thing good.The service companys are trying to do there job.But have no support from this company.Very sad.There are many types of plans out there that are great.Just stay away from this one.

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Rebecca, Matthews, NC

On Feb 23, 2012

Crap service, no regard for the customer. Don't waste your time. It took them nine days to make a simple fridge repair. When you call for help they pass the buck and no one takes responsibility for poor service.

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Tim

On Nov 16, 2011

Warrentech has made my top 10 worst companies of all time to deal with. I have an extended warranty on my washer and have been trying to get it repaired for 3 weeks. They are incompetent at best. They can't order the parts correctly and they don't return phone calls. I have spent 4 hours on hold over the last 3 weeks. Even the "Department Head" was unhelpful.

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nichols s orange nj

On Oct 28, 2011

The worst experience I've ever had when it comes to service, and if you see any 5 star reviews, assume it's written by the inept employees at this outfit. Our Bosch dishwasher was under extended warranty from Warrantech AKA Repairmaster. American Home Appliance in New Jersey was listed as a service provider. If this is who Warrantech and Repairmaster contract with, I will think twice about buying ANY OTH ..Read Full Review

The worst experience I've ever had when it comes to service, and if you see any 5 star reviews, assume it's written by the inept employees at this outfit. Our Bosch dishwasher was under extended warranty from Warrantech AKA Repairmaster. American Home Appliance in New Jersey was listed as a service provider. If this is who Warrantech and Repairmaster contract with, I will think twice about buying ANY OTHER contract from WARRANTECH OR REPAIRMASTER! It took FIVE MONTHS to get my dishwasher properly repaired. Originally it was leaking. The guy came out, said it needed a door seal. It wasn't until a month later he came back. Horrible phone system and inept customer service people. After three service calls, and numerous phone calls, they came today with the parts and 5 min in the guys says I have to HIRE SOMEONE ELSE to get the dishwasher out! The owner Joe Mancuso was called and managed to show the guy how to take it out. The biggest waste of my time! Use ANYone else! ..View less

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S. Collign

On Sep 29, 2011

I bough a wine cooler Liberty at walmart, this product is retailled by Haier America. It started to fail after few months ( last July). The after sales support is performed by warrantech, I gave about 30 calls so far to this company and they sent me 3 service companies. None of these companies could service the unit. I have been requesting an exchange and I'm still waiting. As said in other review warran ..Read Full Review

I bough a wine cooler Liberty at walmart, this product is retailled by Haier America. It started to fail after few months ( last July). The after sales support is performed by warrantech, I gave about 30 calls so far to this company and they sent me 3 service companies. None of these companies could service the unit. I have been requesting an exchange and I'm still waiting. As said in other review warrantech just tries to get rid of consumers. Dont' buy Haier's product and don't buy warranty from this crappy companies that should be put out of business ASAP! ..View less

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