Home Warranty Companies in Arkansas

Review: Timeliness excellent quality excellent professionalism excellent. Thank You for being by my side

Review: Bill came the first day. On time and quick to fix the problem. He did install and incorrect part which he admitted to me the next day when I called to tell him it wasn\'t working. This Brian came that afternoon with the correct part and all is well. Overall satisfied with both Bill and Brian. Would use them again if the need arrises.

Review: Has exceeded my expectations everytime I have needed them! If you have an older home or appliances that will need repairs, you should have this warranty! Even if you pay the monthly fee and only use them once or twice in a year, you are still saving money. Repairs are expensive, let Americas Home Warranty take some of the load off your shoulders!

Review: I have had this contract for almost 10 years. This year I had major central air conditioning problems. I am very pleased with the solution to the problem.

Review: My upstairs AC was not cooling. I was contacted by the repairman next day and set an appointment at my convenience. He was very professional and provided tips on how to make sure it was cooling at top performance. I was very pleased overall

Review: Both of my commodes had a problem in the same week. I called American Home Shield on the weekend and on Monday the plumber was there fixing the issues.

Review: I had 3 toilets that needed fixing I also had 2 bathtubs that needed fixing and a kitchen faucet that needed fixing. Within 2 days they send Maxey’s plumbing out and they fixed everything the same day

Review: They’ve made the process super simple to start a claim. From submission to phone call maybe took 20 minutes total. Service provider was very good at communicating availability and working with me to come and look at our hot water heater within 24 hours (ticket was submitted on Memorial Day). New part was ordered and repair was complete within 4 days. The peace of mind is the greatest benefit.

Review: Up until now, I have been fairly happy with AHS. At this moment, however, I am fuming. I registered a claim with them 2 days ago. I have yet to hear from the plumber they chose, who is based 30 minutes from me. I have made multiple calls to the plumber and AHS, but they tell me that we are still within the accepted period of when I am to hear from the technician. I realize those are the rules, but I also realize they have a contractor here in town with an entire crew of people, and I have no running water, and they refuse to move on and call the local plumber. I was told they talked to the plumber and he would call me within 30 minutes to see up an appt for this morning. That way before noon yesterday. It is obvious this company puts themselves and the contractor before the customer.

Review: Had a frost-free outside faucet that failed. Turn it on and water gushed from the handle. Reported it to American Home Shield. The plumber came out and diagnosed the problem and replaced the faucet. No more leaking or water spout when I turn it on. Have not had a lot of claims or reasons to call AHS, but the few times I\'ve had to call them things got fixed professionally by very competent trades people. I\'m very satisfied by their service.

Review: I am very disappointed in this company. They told me that my freezer in the garage was not covered after they sent out a technician and I was charged the $75 in 2016. But they said that an in house refrigerator freezer was covered. Two years later I had a problem with no drinking water coming out on the refrigerator . I called and they said it was not covered! Instead they had put down a trash compactor which I never ever had in this house. To fix it I have to wait for 10 months when my contract renews! Or else add the refrigerator at an additional cost. Really? Also to call them for repair I was put on hold for an hour two days in a row. Then to speak to a manager another 30 minutes. When they do come out to do the work it takes 2 days. I had a sick husband who was homebound and the temp outside was 100, and he nearly died without the AC. Luckily the technician they sent was good and the problem resolved.

Review: I\'ve had three problems, two plumbing, one A/C. Plumbing was poorly done and needed to be redone at another $109.50. The A/C unit was out, it took 10 days for the repair company to even call me after several calls to them, then it took three week for them to do anything which was to figure out the problem. After determining what was wrong it took another month to start repairs. During the repair process they discovered another problem within the heater side of the system and replaced several components to which I was charged another service call of $109.50. I complained twice and both times they said they would remove the charges, two months later it has not been removed. The A/C unit has not been repaired as of yet, they said the had the wrong condenser, now I have a 5 ton condenser sitting on my patio for the past 5 months, waiting for the 4 ton condenser to arrive. I\'m not very happy with the repair companies AHS employs.

Review: Have experienced super service and professionalism both with the staff handling my request for service and the technicians that actually performed the service.

Review: Absolutely lousey company and vendor experience. Thought I had a problem with my home\'s furnace a couple weeks back so I turned in a warranty repair request for both my furnace and duct work. They sent a company out that I\'ve never heard of. First they never called in advance to schedule a time and date to come out. The company just showed up. He checked out the furnace and cooler both and said it\'s working properly. Then we told him about the vents and the problem with them. He checked the vents by walking to each one and putting his hand next to it for a brief second. He never looked under the home to see if any duct work was damaged or had any other issues. His solution was to replace the entire unit. He only gave a verbal no written estimate for this. I was also told I needed a much larger furnace for my size home. Me being me I started calling different companies to get a quote for replacing the HVAC system on my home. Three different companies said the furnace was of appropriate size for my home and my problem was a cross over duct had came undone and needed to be either reattached or replaced. So I called American Home Shield back and made a complaint but was told nothing could be done to rectify the problem because the company they selected to come out had turned no paperwork in but they would reach out to said company to get a proper solution for me and I would receive a callback soon. Well over a week or possibly two later still nothing from either the local HVAC company nor American Home Shield. So I\'ve addressed and fixed the issue out of my own pocket and my furnace is now functioning properly and keeping my home cozy warm even on the coldest days and nights. Seriously considering NOT renewing with American Home Shield when it\'s time to renew. Absolutely lousey customer service.

Review: GOOD SERVICE, PROMPT AND PROFESSIONAL

Review: Had an emergency for AC in 100 degree weather. AHS handled and contractor handled repair in less than 4 hours! Excellent Service.

Review: I have been with American Home Shield for over 15 years. They have always been quick to respond. Most times within 24-48 hours. They have always been fair with me and they have paid off when I had an issue. Probably one of the best things going for them is their service people respond ASAP. Sometimes it is hard to get a repairman when you have an issue. The people that work for AHS have always been very quick and they have been quality companies that do the job right.

Review: I am disappointed this time. We have a water leak that three different companies could not locate in slab. Finally after two months a company was sent out and located the leak. The bad part is that it is not fully covered to replace the water line the plumber feels is leaking. Because the line will runs partly through our yard the way the plumber wants to do the repairs. Also they need to jackhammer a portion of the slab. The reason i am not rating the repair service or overall rating is the repairs have not been started yet.

Review: I have had really no problem with them at all. When I call I always get what I need threw the automatic telephone system But I use to be able to talk to a live person thats whaT I miss about them. When I make a service request I would like to talk to a real person just in case I have more then 1 service request or I need something answered I don\'t want to have to do it more then once. But overall I really like this company and I have been with them for about 4 years

Review: We have 2 properties on plans. This one has had a couple of claims back to back (when it rains it pours). Both claims were responded to immediately and the contractors were quick to get going on our jobs. AHS was quick to note the terms of the contract before the work was done. We had some out of pocket, but we knew ahead of time because we read our contract and AHS reminded us before the work was done. We are grateful for the warranty.