Home Warranty Companies In arkansas

Review: Customer Service is excellent. Response to my service tickets has always been timely.

Review: Long Story. We moved into a house in 2010. It was an older house with an older A/C unit. Once a summer, we would need service techs to come out and fix some minor wear and tear on the unit. Last summer, we had to have service techs come out a total of 3 times. On their second trip, an HVAC tech hooked up a component backwards and blew up several of the components on our outside unit. AHS paid for everything which was nice. 2016 - April thru July. We notice that our A/C isn't working properly. Called AHS. They sent out a different contractor to look at the unit and they determined that the previous contractor did not tighten a component properly and thus caused a freon leak. We had to pay for the overage on the freon replacement. A/C worked for about a month before the unit did not cool again. Same contractor came out and replaced a component. A/C worked for three days and then contractor came out and found another freon leak. They tried to charge us to replace the unit at which point we asked for a second opinion. Total 3 visits. 2016 Late July thru Present. Second opinion determined that problem with A/C unit was normal wear and tear and that the contractor had put the wrong size parts on the unit causing it to be irreparable (if you're following that means they ruined our unit and then tried to charge us to replace it). AHS paid for the new unit. The unit worked for about a week and stopped. Hired an outside contractor who determined that the AHS contractor installed the unit improperly (did not install a P-Trap per manufacturer instructions). AHS sent their contractor out again and instead of following the advice of the outside contractor, told us it was a drainage problem and dug up a pipe in our back yard telling us we would have to keep it clear of water. It rained that night and the hole he dug filled with water. Called AHS and they are sending their contractor out again to complete the work order as assigned the first time. The owner of the firm said she would see to it personally and asked my wife if it was dripping water outside. When my wife said she didn't know, the contractor said "So you're not going to help yourself? OK." She's supposed to come out today. Total number of visits 5. The three A/C contractors mentioned above are the ONLY contractors covered by AHS in our area. Each contractor takes oftentimes longer than the 48 hours to call, sets appointments days later unless directed by AHS that it's an expedited request, and this last contractor not only didn't install the A/C unit so that it wouldn't short out but was personally rude to my wife. I have a feeling that their contractors are only in business because they have applied to accept home warranty contracts. I'm seriously considering changing out home warranty company when our contract runs out in December.

Review: I was told that it was an auto renew policy. I had it set up to auto draft from my checking account. When I called today for a service, I was told that my policy had expired in Feb. They could not explain why it was not automaticly renewed. So watch out for that.

Review: This is our second call for our home warranty. The technician that came out to repair our refrigerator replaced a motor and advised us on the waterline connection. We took care of purchasing and installing a new water hose and we are back in business!

Review: This company is a rip off. Don't spend your money here. We were customers for 3 years and rarely had a claim . But in August with 100 plus degrees temps the air conditioner went out .. I had recently had a heart attack.. After a 2 hour (on hold) call with AHS. We were told to go ahead and find someone to fix the air , because their contact for their service never called . We did what we were told and when we turned in the claim they refused it and said they did not tell us to find our own repairman...This COMPANY IS A RIP OFF AND A CON.

Review: I have been a customer of Americans Home shield about four years now. Very liable and dependable company with excellent technician which are very professional and clean with a positive attitude. I have all way had a great experience with the quality of service render by the company and there technician for repairs in our home.

Review: I had a problem with my ice maker. The contractor arrived on time and was very knowledgeable regarding the type of free standing ice maker I had and was able to diagnose the problem. They parts were ordered and the problem was fixed. The contractor was professional and american home shield customer service was very efficient.

Review: Mario of Pinnacle Appliance Repair is excellent. He is thorough in finding the issue with the appliance. He has been right every time with what was not working with the appliance. I would recommend him & use him every time. AHS has done a great job in adding him as a qualified appliance service provider

Review: One phone call away to get help to fix you appliances at $85 per visit is unheard of in Hawaii. The fix everything that is under the contract, no question asked for under $400.00 per year. It is the best appliances insurance EVER. The most impressed AHS done has done for my family is sending the best plumbers "Little-Big Plumbing", I mean these guys are super clean, polite, fast, and get the job done. I will call them anytime. They are not the dirty, ugly, stink, and bad attitude plumbers I recall. AHS is A+++++. Esp. moving into a new home or unit.

Review: I am disappointed this time. We have a water leak that three different companies could not locate in slab. Finally after two months a company was sent out and located the leak. The bad part is that it is not fully covered to replace the water line the plumber feels is leaking. Because the line will runs partly through our yard the way the plumber wants to do the repairs. Also they need to jackhammer a portion of the slab. The reason i am not rating the repair service or overall rating is the repairs have not been started yet.

Review: wow i have read a lot of bad reviews, and im confused really. i ahve never experienced any of these problems. when i first signed up with AHS about a week later the a\c went out at my rent proberty the tech from rainbow air here in texarkana came out looked at the system and told my rentes the ac system was crap and that it had not been serviced properly. well my system wasnt crap but it hadn't been serviced on a regular basis and that is probably why it broke. i said that to say this AHS goes by what the tech evaulation of the unit ( or whatever ) so if your unit breaks you need to be able to prove that you have serviced your appliances if you get a jerk likethe guy from ISLAND AIR here in texarkana. so why did i give them 5 stars all the way across the board? because since then i have had 4 water leaks under my rent property and they have sent someone out same day evrey time, they replaced a the water heater in my rent property also. the pluming was stopped up in my kitchen they sent someone out and fixed that and just a week ago our side by side refrigerator went out and they replaced it with a brand new one, no a better one. i couldnt believe it a 2500 dollar fridge!!!! i know because i checked. ive never had one problem from these folks their all ways nice when i call. cant say enough good about this company. cant afford to not have then TT

Review: It was absolutely the best and easiest ever. My hot water heater started leaking and I called AHS and before lunch my new heater was installed. 4 hours from call to AHS and a completed job. Absolutely remarkable!

Review: Had an emergency for AC in 100 degree weather. AHS handled and contractor handled repair in less than 4 hours! Excellent Service.

Review: Service was great and everything was generated in a timely manner.

Review: Ever since I registered or becoming a member of the American Home Shield, I didn't have any problems in dealing with them whenever there's something wrong with my Residence. They are very reliable and efficient in providing good service whenever I called them for repair service. In fact, It really takes off a lots of stress from me when there's a problem to be fixed or repaired in my Home. In addition, they always take immediate action in notifying a Contractor to fix the problem. And, this usually takes a day or two for the Contractor to show up and takes care of the problem. AHS even calls or email me to make sure the Contractor already show up, and also to make certain the problem is fixed. Finally, I'm very impressed with AHS's commitment to its customers, and I'll stay with this Company as long as I own my Home..I will not hesitate to recommend this Company to my friends and neighbors.

Review: I had a broken pipe in the attic and my ceiling was flooding. I didn't know what was wrong but immediately called American Home Shield. I explained the problem and was told that an air conditioner technician would be calling to schedule an appointment. The technician came and troubleshoot the issue to find that one of the small pipes from the runoff valve was broken. He ordered the part and returned to fix the problem.

Review: Our upstairs heating went off the day after Christmas, we immediately called Customer Service at around 3pm. Within 10 minutes a representative from the repair company called and arranged for an engineer to come out to our home at 8:00am the next morning, Their service engineer was prompt, extremely courteous and very professional. It turned out to be quite a major repair which needed further authorization but we still had heating on in our home within an hour of his arrival. / We were thrilled with the way our claim was handled from our first call until the repair was completed. Based on this experience we would recommend American Home Shield to everyone.

Review: They’ve made the process super simple to start a claim. From submission to phone call maybe took 20 minutes total. Service provider was very good at communicating availability and working with me to come and look at our hot water heater within 24 hours (ticket was submitted on Memorial Day). New part was ordered and repair was complete within 4 days. The peace of mind is the greatest benefit.

Review: My First call was because of my air conditioner. My air was assessed and needed to be replaced. There seemed to be a little lack of communication between contractor and AHS. But once I got a hold of AHS it all got straightened out, I got my new air conditioner which is also a gas heater in with no problems, quickly and efficiently

Review: the whole experience I had with a recent contractor was timely and fast resolution of my need. I was grateful that I had someone come that was professional and not have to worry about future failures. I would recommend home shield