Michigan Home Warranty Companies

Review: We did our fall check up on the furnace and discovered a cracked intake valve. Within 10 days we had a brand new furnace installed. The fellas that came and checked it out and ultimately replaced the old furnace were fantastic. Overall a very good experience.

Review: I was very impressed with Home Shield and how quickly they acted to repair a plumbing issue The person on the phone was very helpful and professional The men that came to do the repair were on time and went right to work to resolve the problem. There were also no surprises in what it was going to cost. Extremely happy customer.

Review: My clients ac was not working. The tech came out as requested, thoroughly checked the system and gave me what we needed to know yo fix the potential problem. AHS called me within an hour to confirm and sent a follow up letter to my client. Very through, and very professional.

Review: My microwave oven broke down - Being old they could not find parts and AHS replaced it with a comparable new one. Very happy. Thanks for your great service

Review: The process was so simple. Within minutes of making the claim using the website I recieved a text that the technician would be contacting me, then a few moments later a phone call saying he was on his way. He found and repaired the issue right away but went above and beyond checking other things, being very through.

Review: I just purchased a used condo and protected my appliances with AHS and am very glad I did. While working on projects in the condo late on a weekend, I noticed water on my wood floor under the refrigerator. AHS quickly responded and I received a call from the service provider within 12 hours and repairs were professionally made that day, saving my wood floor. I am very pleased with my first encounter using my home warranty.

Review: My hot water heater spring a leak while I was overseas. I had enough to deal with with the insurance company and restoration company. AHS replacing my water heater was the easy part!

Review: I am new with AHS i call for a washer leak. I checked it out and found that the tank was cracked, I looked online for parts for my Maytag the tank was not available. I talked to the technician he told me that he ordered a tank for $430.00 a replacement washer (Maytag) was$643.00 i contacted AHS to tell them that repairs would not be cost effective and about the replacement cost. I couldn\'t understand the person on the phone and i don\'t think she could understand me ( English) my washer still isn\'t fixed or replaced it\'s been two weeks not happy!!!!!

Review: We had a water heater that frequently would fail to start heating and we wouldn’t have any hot water. We called AHS and had a service call the next day. The gentleman cleaned some clogged components and ir has worked fine since!

Review: American home shield was super easy to make a claim with. About 5 clicks from my phone and my appointment was set. They sent a local company to fix my water heater everything was complete within 24 hours

Review: AHS response time is great. We have 5 different homes on our policy and overall they are responsive. One home in a vacation community in northern Michigan presents some problems getting service people. But that is not a problem in metropolitan areas. My one reason for only 3 stars on claims and settlements is that I have to constantly call to get them to stop sending me bills for the $100 co pay when the repair hasn\'t been completed. One house took FIVE phone call from me after I received emails and snail mail telling me I owed the co-pay, which I didn\'t. But, overall, we have been very satisfied with the work and the company and are very satisfied with all that they cover.

Review: We purchased a home a few months ago and the seller provided a home warranty through American Home Shield. While not expecting to need this warranty, it certainly gave us a "peace of mind" as this was a major purchase and we did not want any additional and unexpected expenses. About 30 days ago, our dishwasher stopped drying the dishes and wasn\'t working properly. Through American Home Shield, I submitted a repair request and within 24 hours, we had a plan in place and a contractor lined-up to service the appliance. The service company showed up as scheduled, concluded that parts needed to be ordered and followed through with the repairs needed in a few days. Fantastic and unexpected service by Diamond Factory Service. Having contractors of this quality in their service program speaks highly of the standards they set. The dishwasher now works like new and all because of American Home Shield - thank you, Jeff

Review: I have never regretted my decision to purchase our home warranty through AHS. The policy has more than paid for itself every year we have had it and has saved us thousands of dollars. It\'s so reassuring that if something goes wrong with one of our systems or appliances, it\'s a quick call and the problem is generally fixed by the next day.

Review: They keep there word. Finding help is also very easy with their service!

Review: I requested a service call on line late Friday night because I did not have heat in my house. Very easy to do. AHS responded promptly, telling me that the service company would contact me within 24 business hours. The service company responded first thing Monday AM. I had a technician at my house on first thing 8am Tuesday morning. I turned the furnace on for him and he said “I know what the problem is”.he had it fixed in 45 minutes. Very polite, proficient and got it fixed and it’s been running great since. Terrific experience.

Review: In past have used numerous home warranty services, using American Home Shield for the last four years. they’re very attentive to my needs as I own multiple properties. additionally, many of the repair people listen to my needs and are knowledgeable and understand that time is invaluable. they have replaced and repaired some very high-end appliances and some mid-level appliances without any issues I highly recommend

Review: I\'ve been with AHS for a couple of years and I have nothing but praise for the service and coverage that they provide. I highly recommend them.

Review: Worst company to deal with if I could give a -1 rating I would because this whole experience has been negative. They don\'t follow the contract you sign with them. I recommend anyone that has problems with them contact the Better Business Bureau for help. I will be if I don\'t have a furnace put in by next week. They need to be made aware of what they are doing to their customers that have signed a legally binding contract with them. I purchased a second home in northern Michigan this August and I choose to purchase a home warranty that my realtor from Century 21 advertised for American Home Shield. My realtor feels so bad about my situations and she said it\'s not worth the $30 bonus she gets for selling the warranty for them, if they are going to treat her clients like I\'m being treated and she hopes I don\'t reflect this on her. She told me this is so wrong and she is so sorry. My furnace quit working after 2 weeks of running in October. I called AHS right away they sent out a technician from J.E. Johnson out of Midland Michigan and the technician decided the furnace needed replaced. My contract with AHS states that they cover parts and labor all I\'m supposed to have to pay for is modifications if things don\'t line up right. J.E. Johnson sent me a breakdown of bill and I have proof that AHS is refusing to pay for parts of the bill that they are supposed to cover. J.E. Johnson has told me on multiple occasions that if AHS is refusing to pay for $300 of installation fees than that\'s what I have to pay no matter what he is charging them which is only $125 and that\'s only if it has to be modified. It is now December I have no heat at a house I don\'t even live at and both companies are giving me the run around. I have had a tenant thats been waiting to move in since October. I am losing a lot of money by not being able to get my tenant in due to no heat source. My electricity bill is sky high from running electric heaters so the plumbing don\'t freeze and the whole electric heater thing is making me very nervous as I\'m not there to keep an eye on them. I would not recommend AHS to anyone. I recommend that you buy a service plan through your energy company they can add it right onto your electric bill and it\'s only around $13 a month. My refrigerator also broke and I called AHS and they said my fridge wasn\'t covered. I even bought an upgraded plan from the basic and thought all my appliances were covered but their not apparently. I wish I would have just purchased warranty from electric company it\'s cheaper and my fridge would have been covered.

Review: I have used this company three times so far and they have taken great care of me every time! The response time has been great and the customer service has been excellent! I have never once had to fight with them about covering an item. I would definitely recommend them in the future!

Review: Previous home owners paid the first premium after that was done it was a no brainer to renew they have met my expectation all around