Home Warranty Companies in Michigan

Review: The prompt action on getting a contractor assigned to me was quick and efficient.The contractor was on time, dressed smart and very knowledgably. The contractor informed us, he would need some parts and he will be back in in 2 days. They received the parts for my garage and with in an hour my garage was operational again. The whole process was smooth, with great customer service.

Review: AHS has come to my aid on several occasions. I have both my home and a rental house insured with this company. They have served several other members of my family as well. The vendors they have sent have responded in a very timelly manner, they have been professional both in their actions as welll as their ability to correct the problems. The premiums are very reasonable, if fact, they are a bargain when considering the time it would otherwise take to find a vendor, wait for their response and hope they would do a good job. I highly recommend American Home Shield. They have saved me a lot of money and time.

Review: Washing machine took a dump, tried to fix it twice, no good. So AHS paid us a check to help with buying a new washer. All worked out well.

Review: Service totally sucks Paid for Lowes 5 year extended service plan for LG refrigerator no one could service for a week. Can’t live without a fridge for a week.

Review: Had a pluming stoppage after hours . the repair service arrived within a couple hours !!!!!

Review: We have used AHS for over twenty years. Currently we have their services on our home and two rental houses. We have used their service many times and are very satisfied with the timeliness, accuracy, and courteous services that we have received.

Review: called about an ignitor problem on the hot water heater, told them it was an emergency because of a special needs person in the house. keep in mind this is in michigan in the middle of winter. not only did they not show up, when we called back to see what the delay was we where told to just heat up some water on the stove.......REALLY??????? This is what you get for buying thier premium package. do yourself a favor and google all the complaints on them, do your research like i wish i had done. now i am out $700 plus the $116 it took me to fix the problem myself!!! NEVER AGAIN AHS.....NEVER AGAIN!

Review: My experience with American Home Shield has been excellent. The contractor was very professional and took care of our problem promptly. I do wish customer service had a prompt to speak to a customer service person when calling, esp. if it's an emergency as we have had in the past.

Review: It was very easy to use our American Home Shield plan. We went online, entered in the specifics, and waited for a response. Since it was not urgent, we had a provider out the next day to help and everything was fixed within 30 minutes.

Review: Hold time for customer service is ridiculous, if you don\'t get your problem resolved with the repair person it\'s impossible to get on the phone with someone at AHS who can actually help you. We had one claim that we ended up calling our own service for and paying additional out-of-pocket just to get the issue resolved - AHS has never followed up so to their knowledge we have a plumbing issue that is 3 weeks old that is unresolved. Absolutely unacceptable. We\'ve had several claims denied after paying our $125 deductible only to be told by the next repair person that the problems were basic and anyone should have been able to fix them. We will not be re-newing as we feel like this is a scam that encourages second-rate service.

Review: Before I renewed my contract I reviewed other warranty companies. American Home Shield not only rates highest even the repairmen I\'ve come in contact with say they are the most prompt in paying of the warranty companies. That means a lot if you want good service and that\'s what I\'ve gotten.

Review: AHS sent out a clean, professional contractor to service my home. However, when asked to follow up with a price quote for another related job, I got no response. I contacted the contractor two weeks later to inquire about the estimate I requested.

Review: We received a home warranty when buying a home in Southfield. my washer started leaking water all over the floor. I called them for the first time on Friday. Washes was pretty old though. The washer not able to be repaired. I thought that was the end of it. But the repair guys helped me to get it replaced and the new one is amazing. I will hang on to this home warranty. These people are the best!!!

Review: We have been AHS customers for 18 years (longer than many marriages) and have been consistently pleased. This last dishwasher repair was no exception. The contractor was prompt, courteous and skilled. Some years go by without a repair submitted to AHS, but when we need them, they are there. Has every repair been absolutely perfect the first time? Usually, but when there is any issue, AHS contractors make it right. Perfection is unrealistic in a service industry, but satisfaction is possible and AHS with it's contractors supplies it.

Review: I was very impressed with that knowledge in the service that was provided . Everyone who has came to the home has been polite respectful and arrive on and timely manner . In addition, professionalism to the utmost.

Review: My furnace went out on the coldest weeks there was, we had a repair guy out within 24 hours and within 5 days we had a brand new furnace installed! This company is great and would recommend to everyone!

Review: Service was very satisfactory all the way around. We have 2 policies with you currently and are about to add a third, and consistently have been satisfied with your suppliers, the response time and resolution of problems.

Review: Service has always been timely, the repairs have always been professional and the job is been completed quickly and the work site has been clean. In one instance I was advised that due to code I had to have several things done that cost me about $800. I had no way to know if this was actually needed so I could not contest the needed work. On a second occasion I had a minor repaid that uncovered a second problem and I was charged over $300 which I could not contest, but I thought it was somewhat excessive. Overall I have been satisfied with the repairs that have ben made.

Review: My dishwasher was down. I called AHS to get help, and within 2 hours after filing the case, I got a call from the contractor to visit me. I told him I would be home in 30 mins, and in exactly 30 mins he was there - its like he was counting minutes to visit me. Contractor was good and highly skilled (Martin was his name I believe). he fixed the Dishwasher in 40-45 mins and he also exlplained me the cause so that I could keep some precautions next time. Really amazing experience, thankful to AHS and highly appreciate the service they are providing.

Review: Our most recent was an issue with a newer water heater that was installed by AHS. The water heater stopped functioning due to a malfunction although it was not leaking. The plumber dispatched was courteous, quick, and competent. He explained what he was doing, why it was necessary, cleaned up after himself and offered a tip to drain off the sludge in the bottom of the heater on a regular basis to keep it running better longer....