Total Home Protection is known for quick and great all-round service. The contractors are known to help with cleaning up before and after the maintenance and ensure that your home is in an impeccable condition.
Here was a blockage that resulted in a moderate pooling in the basement. I did an online claim with Total Home Protection and they scheduled someone to come out in less than 24 hours.
Just called today and I was the last call of the day. Very helpful, extremely nice gentleman I spoke with. Looking forward to giving this company a chance.
It was easy to get coverage. Was covered in no time. Great pricing too
|Annual Premium||$369 - $499|
|Deductible||$45 or $60|
|Minimum Contract Length||13 Months|
|Estimated Appliance Coverage||$1,500|
|Estimated Systems Coverage||$1,500|
|Home inspection required||No|
|Maintenance records required to request service||Yes|
Contractors and Technicians
Total Home Protection (THP) claims to have an unwavering commitment to providing industry-leading home warranty products. THP hopes to alleviate the problems of customers by providing exceptional services. In order to accomplish that, Total Home Protection claims to constantly partner with contractors and real estate professionals so that fast and effective solutions can be offered to its customers. There are separate portal logins for service contractors, and a client portal for homeowners to access services being offered by the company.
Total Home Protection offers homeowners two home warranty plans– Gold and Platinum. Both plans offer a combination of home systems and appliances. However, the Platinum plan offers a wider range of coverage. It includes 5 additional items that a...View More
Total Home Protection offers homeowners two home warranty plans– Gold and Platinum. Both plans offer a combination of home systems and appliances. However, the Platinum plan offers a wider range of coverage. It includes 5 additional items that are not included in the Gold plan i.e. air conditioning system (2 units), heating system (2 units), refrigerator, washer and dryer.
The Gold plan covers systems like the electrical system, plumbing system, water heater, whirlpool bathtub, ceiling and exhaust fans, and ductwork. It also provides coverage for kitchen appliances including oven/ range/ stove, cooktop, built-in microwave oven, and dishwasher among other items.
THP has a wide range of items listed as part of their optional coverage. It includes items like pool and spa, additional spa, limited roof leak, central vacuum, sump pump, water softener, etc. You can view and compare the items covered under both plans as well as the list of add-on items in the table below.
|Covered Items||Gold Plan||Platinum Plan||Add-ons|
Air Conditioning System
Plumbing (including stoppages)
Kitchen Exhaust Fan / Attic Exhaust Fan
Total Home Protection provides the best in customer service and superior handling, it is currently rated for repair quality.
Claims Department Details
Online Service Request
Complaint Resolution Program
Contractors & Technicians
Service Recall Period
|Corporate Office||Philadelphia, PA|
|Address||325 Chestnut Street Suite 800 Philadelphia, PA 19106|
|Contact for quote||No|
|No. of Employees||0-10|
|Executive Profiles||David Johnson - Complaint Handler|
Read about all the reviews and complaints about Total Home Protection on their company profile page on HomeWarrantyReviews.com
Total Home Protection’s Gold plan covers 15 appliances and systems whereas, the Platinum plan coveres covers 20 major appliances and systems. Additionally, you can opt for 16 optional systems and appliances that can be added to your plan.
You can contact Total Home Protection by calling 1-800-545-0402.
File a claim using Total Home Protection by calling 888-351-0908 for a FREE home warranty quote or by visiting their website.
Total Home Protection’s BBB rating is C-