Home Warranty Companies in New Jersey

Review: Both the original serviceman, Mr Appliance, and later, the installer, Clark's, were exceptional in their service. The American Home Shield rep who helped me was also very good. Nothing in my experience with our microwave replacement needed improvement.

Review: I had a problem with a hot water heater.The contractor came to the house within two hours of my initial call to AHS and fixed the heater immediately despite the problem being a bit difficult to troubleshoot. The contractor was polite and very helpful,maven taking care to explain to a helpful friend why his actions were not useful. We were delighted,

Review: Those of you who claim American home shield is great are one of three things: 1 - American home shield reps / employees 2 - have never requested work on an item of any cost significance 3 - are compete idiots The company is an absolute fraud. Biggest multi level fraud I've ever encountered. Contractors on the take to write improper reports, customer service reps with a list of lies and gimmicks prepackaged for their phone calls, and absolutely no intention to make good on the service they claim to provide. Amazing the the consumer protection agencies allow this company to continue to do business. Yet another example of a bureaucratic agency with their heads buried completely in their rear ends.

Review: AHS provides a wonderful service, I have insurance on myself and my car so it only makes sense that I would have a protection plan for my biggest investment. AHS has already been so useful around my new home, I have lived there for 8 months now, I couldn't see not having a policy for the peace of mind. I have encouraged everyone I know to look into AHS.

Review: Great service! I appreciated the team reviewing and setting up my service request. The service provider arrived timely and completed the job quickly.

Review: The timeliness was better than expected for when they said they would arrive. The quickness of diagnosing the problem and fixing the problem was better than expected. I appreciate the additional information on what caused the problem and additional things/advice I might do to prevent future problems.

Review: It covers certain things, but requires you to purchase other service add ons that we’re not required as stated by them.

Review: The dispatcher and the contract working let me know on reasonable time period when I could expect arrival to service me. Everything was carefully checked for carbon monoxide leaks etc. I felt safe because the contractor was clean and appropriately dressed as a professional should be.

Review: It took over 7 weeks to get my dishwasher resolved. It was older and they kept telling me there were researching the parts. When I finally got the new dishwasher it was delivered to my kitchen . They told me the couldn\'t install it because it was not next to the sink and that it was hard wired. What kind of installers do you have working for you that they can\'t do this. A dishwasher has been in that spot or 25 years so I don\'t see the problem

Review: American Home Shield notified the company in which I needed my issue to be resolved, was in a very timely manner. The company called and I had my appointment the next day. Problem resolved.

Review: Was very pleased with AHS. Used them several times, and each time they got back to us almost immediately. The contractors they sent were prompt, very professional, courteous, and most importantly, got the job done. I have recommended AHS to many of our friends and family.

Review: Last time I used American home Shield, my heater was out. The tech showed up on time and quickly diagnosed the problem. Despite the age of my old heating system, the tech had the parts on hand and made the repair within an hour. I am very happy about this experience

Review: I called the customer service line at American Home Shield and was greeted promptly and treated with competance. The contracter called me back in a timely manner and made an appointment to come fix our A/C unit. When he arrived a day later, he was very courteus and was able to diagnose the problem (a clogged drain line and a nonfunctioning capacitor) which he fixed within the hour. It was a great experience all around as we immediately got 'fresh air' in our very hot house. Thanks!

Review: The companies ahs use to fix issues with your home are horrible.... it took 3 companies to fix my dish washer.. it took another 4 companies to fix my hot water heater... now I have a problem with my clothes dryer.. first tech came out gave my dryer a wrong diagnosis, so a second tech came out to my home to tell me they would have to order a drum.. a month later still no drum and still broken dryer.. people pay 100s of dollars each yr. for nothing but a bigger head ache..... this for sure will be my last issue , will be dropping ahs

Review: I have used them for the past 3 years. More $ than I wanted to originally spend but I had heard good things from friends (and some random person in line at a store). Over the last 3 years I have used them several times. They have saved me a ton of grief just on my air conditioning (who is a rockstar in the NJ area). The have had great people come to repair electrical issues and my refrigerator. Worth every penny. I would recommend them.

Review: My most recent service was for my clothes dryer. The repair man was from Ward's Appliance and was awesome. He came out on Saturday morning, instead of waiting until Monday and leaving me without a dryer all weekend. It was the second call on that dryer in several months and he did the same thing last time: Called and came out on Saturday morning. That kind of service is RARE is nonexistent these days. Keep Ward's as a service company.

Review: excellent service quiclk reply

Review: Peace of mind is worth the money. I have had AHS for over 15 years and every experience I have had has been free of drama. Service response call was quick; visit scheduled at my convenience; contractors arrived on time were clean, courteous and exercised care of my home while identifying the problem and fixing it. When the problem (with my ceiling fans) could not be fixed, he contacted AHS for okay to replace. He made a good effort to match the decor in my home and when I was satisfied, he did the job.

Review: The oven had baked its last cookie sheet of cookies and went out with a lovely memory wafting through the house. When we tried to crank her up for another batch, nothing happened. Our oven who had served us faithfully since we bought the house five years ago, was dead. Cold. We called the repairman and he was quick to diagnose the fact that the old appliance was eternally nonfunctioning. I called American Home Shield, answered a few elementary questions, and informed us a new oven was on its way. All I had to do was measure, fill our a form and waith for the oven to arrive. In a few days (maybe a week) the new oven arrived and the service men installed it and now we look forward to years of cookies. However, should something happen to this new oven, I don't have to worry because all I have to do is call and American Shield will come to our rescue.

Review: The customer service department assisted me with my issue in a polite, professional manner. The contractor responded in a very timely manner and presented a professional appearance during the service.