Home Warranty Companies in New Jersey

Review: I have always had wonderful service when I need them. It has been a while last time was for a leak in pipes.. That was on time and went over everything with me on what was wrong and what needed to be done. great service

Review: AHS Warranty was bundled with the house I purchased. 3 months after moving in, in the midst of a very hot July, my furnace blew out. All it took was 18 days, 6 phone calls (aggregate of 14 hours on the phone), and 4 visits by 3 parties to get the approval to replace the furnace. This was just the first year. Following year, I renewed the warranty and have been waiting for the past two years to have my thermostat replaced. Leak in the ceiling prompted another call to AHS. They decided that the problem is an improperly installed bathroom sink. I don't see how an improperly installed sink can start leaking after 3 years. I will wait to see what happens. My advice: Check to see if you have any other option.

Review: American Home Shield is a one stop call for any maintenance I need on my household appliance's, electrical problems, garage door, etc., and replacement of items if they can not be repaired.... with only a small service charge. It is so nice to have a company who gives prompt attention to your needs, follows up on the service and makes sure you are provided with trustworthy service technicians.

Review: American Home Shield is by far one of the most professional and efficient extended warranty companies. As the wife of a now retired United States Navy Senior Chief, it was Murphys Law, within a week of his deployemnt things would start breaking. Having 3 children,working full time and practically being a single Mom during his deployement, being able to rely on American Home Sheild to handle our needs, making us feeling secure and condfident I was not going to be taken advantage of and being assured American Home Sheild hired competent contractors, has been well worth the monthly fees as an American Home Shield client for over 10+ years. Now, the kids are grown and I am in a different phase of my life, but again, being older, a woman who is not very knowledgeable of "home repairs" I still have the same confidence and security knowing if and when something does go wrong, I can rely on American Home Shield to be there for us.

Review: Recently our pump went out in our pool. We called American Home Shield to report the outage. We were able to reach customer service very easily after answering a few questions verbally to a computer with the problem we were having. They told us who the contractor would be and that they would be in touch with us. An email was sent immediately to our address stating who the contractor would be and how to contact them if we had to. Within a day, the contractor showed up to fix the pump. We saw him sitting outside in his truck and wondered when he was going to come in to fix the pump. He was a contractor that had serviced our pool previously through AHS and we were very pleased with their service. When he did ring the doorbell, the pump was already fixed and he presented us with details of the problem, how he fixed it, and other information about the pool. He was very detailed, friendly, and efficient! AHS delivers!!!

Review: As always I have had nothing but excellent service from the contractors that AHS chooses and the people I have to deal with are always a 10+. I cannot say enough nice things about AHS as I have been with you for almost 16 years and have had nothing but a good relationship with AHS and the contractors. I can't thank you enough for the promptness and courtesy I have received and this goes for the AHS personnel that I deal with.

Review: My most recent service was for my clothes dryer. The repair man was from Ward's Appliance and was awesome. He came out on Saturday morning, instead of waiting until Monday and leaving me without a dryer all weekend. It was the second call on that dryer in several months and he did the same thing last time: Called and came out on Saturday morning. That kind of service is RARE is nonexistent these days. Keep Ward's as a service company.

Review: AHS was amazing on how quickly I was contacted and the repair man came to the house. I had two different appointments, one for HVAC and one for plumbing. In both instances AHS contacted me with 2 hours of submitting online and the repair man made the appointment to see me same day. The repair guys were very knowledgable and fixed the issues well.

Review: My most recent experience was great with AHS. I had a leak and once I made the initial contact, the plumber called within an hour. They fixed the problem immediately and with professionalism. No problems or worries.

Review: This place is a joke if you live in Northern NJ. I was under contract for the one year. Giving the previous repairs that I needed to do on my home, I thought that this was a good thing to have. I went 8 months with nothing going wrong. So I was planning on renewing. Then my hot water heater went out. The contract with J & C PLUMBING AND SEWER SERVICE INC to come fix it. Unfortunately, it was shot. So I needed a replacement. The customer service lady was nice but informed me that while I am covered for the replacement of the heater, J & C PLUMBING AND SEWER SERVICE INC quoted a $800+ fee to get the gas line and something else "up to code". I told the lady that my lines had just been checked and I was up to code (Recently had the boiler replaced and they shared the line) They told me that I had to take it up with J & C PLUMBING AND SEWER SERVICE INC myself who did not want to change their answer. AHS took the deductible and closed the ticket without me receiving any service. I ended up getting it replaced by the electric company and it was a complete swap. No modifications was necessary to bring it "up to code." Better look at YELP reviews!!!!!

Review: While we have had a couple of positive experiences with AHS, we are now 22 months without a functioning air conditioning unit thanks to their terrible customer service. They sent us a contractor who did the work incorrectly - installed incompatible units. We had a different AHS contractor and an outside contractor review the work, and both indicated that the first company did the work incorrectly, and that replacement of the air handler was required. I have been trying to get in touch with my customer relations rep, Tiffany, and her supervisor, Trish Bence, for 3 months. They will not call me back and have documented that they "left a message" in my cell phone which is a lie as I had my phone with me on both dates they "claimed" to call and had no missed calls or messages. They are clearly purposefully ignoring me. This negative experience far outweighs any positive ones, and the only reasoni still keep paying is in the hopes that they will resolve this.

Review: American Home Shield (AHS) was prompt in fixing problem that arises. The contractor was dress professional and was friendly, was able to fix the furnace in an timely manor. I have been with AHS for over fifteen years and will continue to be with them. The representatives are nice and they listen to you for that reason I will stay with them.

Review: We have never had a problem with American Home Shield. We have owned 3 homes in the last ten years and have used you exclusively. We have also let other home owners know about you and they have signed up with you and are very happy.

Review: Everything was good. Professional service man in all respects. Quickly determined problem and corrected it. Only suggestion is to call earlier when running late. Was to be here between 8 and 12 but didn't call until 11:45 to say he as going to be there about 12:30. Otherwise, great.

Review: Awful. I wish I read the reviews prior to purchasing this plan. Save your money and more importantly you time on waiting on service, on phone, etc. They have an excuse for everything. The companies they send are low budget and unprofessional. I\'ll go to Home Depot from now on. Thanks Lowes

Review: We had a backed up sewer line and the contractor called us within 3 hours of receiving the work order and was at our home within the next 45 minutes. Snaked the main drain and we were able to use our facilities. Great job. The customer service was excellent, she was helpful and knew what we were going through with our blocked plumbing.

Review: Called 2 weeks into 5 yr plan on our builtin wall oven. Determined that cost to repair exceeded discounted purchase price so they will not fix or replace. So now I am offered what I paid that will not come close to replacing the unit. And forget about the cost incurred to install, uninstall and reinstall replacement. Extended 5yr warrenty absolutely worthless DO NOT BUY FROM LOWES. They could care less about customet satisfaction.

Review: excellent service quiclk reply

Review: We have used so many companies that American Home Shield sent us for our house needs over 7yrs. We have satisfied each every works that has been requested. Simply We thank you for your services. No headache, No watting and No braking banks!!

Review: We are elderly. My husband has a heart co diction and I have various health condition. No air conditioning. No service. Saturday on July 4 weekend. We had to go live at my daughter\'s house.