Home Warranty Companies in New Mexico

Review: We feel the service reps and work has been very good.

Review: M&M Plumbing & Electrical out of Southaven, MS., scheduled our service at an agreeable time and the service man was prompt and courteous. He performed the necessary work and accepted the check and left. The entire visit lasted only 30 minutes and he left no mess. The entire experience was very satisfying.

Review: Went online to schedule a couple of appliance issues. I had a technician the next day to fix appliance issues.

Review: We have used AHS a couple of times in the past months, once a plumber, and an electrician. Within an hour of notifying AHS of our need, we received a call from each of the service people. They confirmed we had called and what our problem seemed to be. They scheduled the time to come and on the day of the service repair, called about 30 minutes prior to arrival that they were on their way. I was impressed. Both gentlemen removed their shoes at the door, completed the repairs and left with the repairs in good order. Going through AHS has made dealing with repairs easy and not the chore of doing it on our own or trying to find a reputable dealer.

Review: AHS has provided exceptional customer service to me regarding repairs to my home. I have called at all hours to inform them of situations and they respond immediately and work with me to accommodate my schedule. The coverage has been more than sufficient. Also every customer service representative I have dealt with has been courteous and patient, not to mention very helpful in connecting me with the service I needed.

Review: Assigned contractor returned phone call in a timely manner, was friendly, yet also professional and had knowledge of what the was problem and how to resolve it Customer service has always been professional and very helpful. A service call was arranged at a day & time that was convenient for us. The plumbing employee arrived EARLY (!), was very friendly and professional, was clean and came prepared with the equipment and new replacement parts that were needed. He explained what he needed to do and proceeded to do it! He cleaned up his work area, tested the garbage disposal and also had us turn it on and off. Everything worked fine! He also showed us the warranty and reminded us to complete it and mail it in. A VERY positive experience!

Review: This company is, if not fraudulent, at least the worst I\'ve ever dealt with. Phone call wait times in excess of an hour if you want to speak to a human. Trying to register online is fruitless. When I have gotten a request submitted, they give the contractor (of which I have no choice), 24 "business hours" to respond. That\'s 4 days! This is not a business. It\'s a scam and realtors should not recommend it. With every single problem I\'ve had with my house, I\'ve had to end up calling someone else to fix the problem.

Review: We had to wait almost a week for the plumbing company to even call me back to schedule the service call. Then they determined my evaporative cooler needed to be replaced and had to wait over another week for installation. The warranty company was fine but I would recommend they use a different plumbing company.

Review: My a/c went out when it was 110 degrees outside. The company that AHS had me call was slammed, but they worked overtime to make sure I was helped. When they came they fixed the problem right away, this was a recurring problem and I don't think it will ever happen again. They were efficient, through, and very professional. They always took their boots off before entering my home. AHS customer service always sympathizes with me when I call. As a divorced woman who was married more than half her life, I literally know how to fix NOTHING. I am also in menopause, so when it's 110 outside and the humidity is like pea soup, I am crying like crazy when I call for help with my a/c. Thank you for all your help.

Review: I absolutely regret using this company. Got ignored for months. When I would call to follow up, they lady answering the phone kept asking if I wanted to make a claim. The roofer finally called and said he was “just doing it to make me happy.” He left damage to the inside of my home. I spoke with a manager that did not care and gave me a wrong email address to send my complaint to. I called to verify that email and was told someone would call me back. That never happened. After all the that, my roof is still leaking and I was told once again someone would call me back.

Review: I was totally frustrated; my July cooling bill was over $400.00 for a 2 bedroom house, the air conditioner ran 23 to 24 hours per day. When I called, the air-conditioning specialist was dispatched almost immediately, he was very polite and quite professional. He took care of the problems and the unit began performing properly ... immediately!!! My next bill was half of the preceding bill and I expect a drastic reduction on the next bill which will be clear of the problems.

Review: AHS is an great company to do business with. They are extremely professional in every aspect of the process. I have used them 5 separate times for appliance and pool plumbing issues. All five times ended in positive results. The companies AHS works with have all been very professional and respond very fast. I highly recommend AHS!!

Review: Time and time again I have been pleased by the service and quality of the AHS. Just make sure your are covered

Review: I would highly recommend American Home Shield. We have had it for eight years and it has paid off in repairs and replacements as we purchased an older home and things happen, often unexpectedly. The yearly costs sounds high, but considering the cost of plumbers, electricians and other technicians, the $75.00 co-payments save us in the long run. I have recommended AHS to many family and friends since we have had ours.

Review: Furnace failed. Pilot light went you and could not be re-lit. Placed a service request on AHS website at 6:30am and was contacted by a local contractor within 1.5 hours. They came out the same day and replace the faulty part. I have very pleased with the service. This is the second claim I have place with AHS and was equally please with the response and results of both. Lou

Review: Exceptional service from American Home Shield standing behind their product. Outstanding customer service and prompt and professional contractors. I have NEVER had a problem with AHS. The warranty has exceeded my expectations and saved me money and gave me a peace of mind over 10 years. Best decision I ever made! Thank you for the consistency.

Review: The last experience I had with American Home Shield was when there was a leak at the base of the toilet. A-1 Haney Plumbing came to fix it. We have had this service company before and as usual with American Home Shield contractors, he was excellent. He promptly called to set up a time to do the repair, arrived on time, and fixed the problem in minutes. He was professional and courteous. I always ask the service men how they are treated by American Home Shield and this man said that they are good to work with. I mentioned that I was thinking of not renewing the contract with AHS next year and he advised me that I should give that a second thought. It is nice to know that capable, amiable people contract with AHS and that they believe in AHS as much as I do. Contractors as well as homeowners like American Home Shield.

Review: Excellent service and cost for home repairs. Worth the money if you Have an older home.

Review: Zero customer service. Stay away from this company. We have been waiting a week to have our furnace looked at. Worthless company

Review: My husband and I were buying a new home when he suggested purchasing a home warranty.  I researched various home warranty providers and AHS was, by far, the best option I found.  Still, I was skeptical of "wasting" money on something I didn\'t think we would need.  Boy, was I wrong - our furnace died and AHS covered the cost and replacement of a brand new motor IN FULL.  This has more than paid for itself, and we are so appreciative of AHS\'s customer service, timeliness, and use of reputable vendors.  Very highly recommended.