Best Home Warranty Companies In little rock, arkansas

Nicholas Williams, Little Rock

On Jun 22, 2022

American Home Shield (AHS)

Excellent service, service technician was very polite and knowledgeable. He arrived on time and provided excellent service. He actually cared about my concerns, and took the time to listen to me.

Kaitlin Patton, Little Rock

On Oct 26, 2020

American Home Shield (AHS)

Terrible customer service. They will keep charging you the service fee, even if it’s the same issue not being fixed. Within three months of purchasing my home, my AC has frozen three times. They send someone to “fix” it, however, it never gets fixed. They will keep charging you the service fee and won’t replace the unit. One of the con...View Moretractors that came to fix my AC stated that he receives many complaints about AHS from customers. View Less

Brent Cook, Little Rock

On Oct 28, 2019

American Home Shield (AHS)

Has exceeded my expectations everytime I have needed them! If you have an older home or appliances that will need repairs, you should have this warranty! Even if you pay the monthly fee and only use them once or twice in a year, you are still saving money. Repairs are expensive, let Americas Home Warranty take some of the load off your shoulders!

Susan Navidad, Little Rock

On Jun 17, 2017

American Home Shield (AHS)

Worst warranty company ever! I have sat on hold for HOURS with them. Have used them several times, but now am waiting for another warranty company coverage to start and will cancel AHS FOREVER. SLOW to answer the phone, NO WAY to make any comments when requesting repairs online, NOBODY to communicate with, HORRIBLE, LAZY, CROOKED CONTRACTORS (EP...View MoreIC MECHANICAL in Little Rock failed to install compressor correctly, causing freon to leak and then ruining compressor--they said it was a faulty compressor and then said AHS was responsible for getting a new one, and AHS said EPIC was responsible--we went without air conditioning for THE ENTIRE MONTH OF JULY! I had to threaten lawsuit, BBB, and AR Attorney General before Epic finally replaced the compressor). DO NOT WASTE YOUR MONEY OR TIME OR COMFORT BECAUSE OF AMERICAN HOME SHIELD. THE ONLY THING THEY SHIELD IS THEIR POCKETS!View Less

Lisa Barnes, Little Rock

On Apr 29, 2017

Cinch Home Services

I used Total protection for plumbing work. The plumber called and gave me a time and showed up on time. I am vert pleased Sith the ser I e they provided.

Jack Hunter, Little Rock

On Feb 10, 2017

American Home Shield (AHS)

Its a peace of mind plan. I have only had one need for the warranty so far and they were very helpful. I didn\'t feel like they didn\'t want to honor their commitment. Very worth while service.

Michael Dierking, Little Rock

On Aug 21, 2016

American Home Shield (AHS)

Service was excellent from initial notification, to contractor calling and scheduling. Contractor arrived prior to his scheduled time. He was also polite and was sure to clean up once hei was completed.

Kent Pursell, Little Rock

On Jul 29, 2016

American Home Shield (AHS)

I've been without a washer for 19 days, had the technician out 3 different times replacing parts, just replaces a part & if it doesn't fix it has to order new parts, has replaced 4 different parts still not repaired, could not speak with a supervisor at AHs was told that they would get back to me in 48 hours. Very frustrating, would not ever ...View Morerecommend AHS or the technician.View Less

Juana Galaviz, Little Rock

On May 15, 2016

American Home Shield (AHS)

My most recent inquiry was on my AC. Once I placed my request I received response in a timely manner. The company assigned to my case went out to my residence and took his time to look for the problem and fix it, I really appreciated the fact that he did not rush on diagnosing the problem. Unfortunately a day later a different problem arose in w...View Morehich I contacted AHS and I was redirected to my original contractor. As I explained the problem they went out the same day to fix it. After that was fixed I have did not have any other issue with my AC this summer.View Less

Raymond Dannon, Little Rock

On Mar 09, 2016

American Home Shield (AHS)

Perfect. Everything was very professional. you should keep this contractor. / / It is very different from 'Magic Appliance Inc.'" and you should remove "Magic Appliance Inc." from your network. I am suing them for misdiagnose.

Gail Gambrell, Little Rock

On Sep 22, 2015

American Home Shield (AHS)

The service was timely, the problems were taken care of except they had to order a part. The company called me when the part arrived to install. The tech was neat and he cleaned the area after the job was completed..

Martha Esser, Little Rock

On Sep 21, 2015

American Home Shield (AHS)

First of all, I'm very pleased with my last service request. The two gentlemen had to install a microwave oven. They were courteous, cleaned up after themselves and were prompt to the appointment. They actually called me in the morning to ask if I wanted them to come sooner because their schedule allowed for it and I said yes.

janice, little rock

On Aug 06, 2015

American Home Shield (AHS)

I am on my 3rd call for the same water leak. it has been 9 days and still no call or service from a plumber. every call takes about 25 minutes. my 2nd call I was told there was no way to make it faster or any process or number to follow up on this issue, just wait and see if the plumber calls me THIS time and if not call back again and wait 25 m...View Moreinutes to talk to someone.View Less

Valecia, Little Rock

On Jul 14, 2015

American Home Shield (AHS)

I am an American home shield customer and I am so disappointed. I had their service when I first bought my home and it was great. It lapsed during my divorce and I renewed soon after divorce was final. I had an air conditioning problem. Coil was replaced and then condenser by Connie Creed Heating and Air in Little Rock, Arkansas. She distroyed a ve...View Morery high end system and replaced the High end condenser and coil with a very low end version. She apparently did not match coil properly and did not replace the drain pain or valve and I experienced major secondary water damage as a result of her incompetence and greed. They sent two or thee companies to clean up her mess since then only to apply patches to her makeshift job. Today, my second story ceiling fell in as a result of this botched work. The valve knob/elbow was just pushed in and not glued so it slipped apart and Now the secondary damage is more extensive than the first time. They had dropped their contract with Connie Creed and now I find today they have her back. If she is the best they can find, then I am going to have to move on to another home warranty service that takes pride in the vendors they choose and values customer reviews and surveys. Apparently what they pay vendors is not an industry standard, otherwise they would be able to recruit and retain quality vendors. I will have to place universal negative reviews of AHS if they are not going to provide quality screened vendors to their customers. Such a disappoint. We rely on them to screen adequately. Wow! What happened to quality???? Still cleaning up the mess.View Less

William Mcstay, Little Rock

On May 29, 2015

American Home Shield (AHS)

LEAKING ICE MAKER LINE. OR SO I THOUGHT. AFTER CONACTING AHS ON LINE THE REPAIR SERVICE ARRIVED THE NEXT DAY AND SOLVED THE LEAK BY UNCLOGGING THE DEFROST VENT IN THE FREEZER. HE PROCEEDED TO SHOW ME EHAT THE CAUSE WAS AND HOW TO UNCLOG . PROFESSIONAL SERVICE AND TIMELY.

LAD, Little Rock

On Jul 21, 2014

American Home Shield (AHS)

AHS is a company that I would hight NOT recommend using. I had contracts with them two separate times and each time ended up with my blood pressure sky rocketing due to the lack of professionalism within their customer service department. This last event, which made me decide to cancel my renewal, happened when I was billed for a service fee that...View More the Heat and Air company waived. I called about it being waived the Rep stated that no matter what, I owed the amount because they didn't hear anything different from the Service company. I stated I did my part, that they needed to call the service company and I would like to speak to her supervisor. The customer service rep became beligerant and rude, talked over me, was condescending and just totally inappropriate. She refused to give me the name of the supervisor, never placed the request. I called again, asked for a supervisor and NEVER GOT A CALL. I then called to cancel my renewal. A week or so later, I noticed that I was still showing the renewal. I immediately filed a complaint with the BBB. After they recieved the complaint, the renewal disappeared and so did the payment option for the contract I still had left and was showing a "Past Due" amount. I called and was told that they JUST removed the cancelation and that I could pay over the phone. I stated that they were the ones that removed the form of payment and I had no notice that I was "past due" on a payment I assumed was being made. I was threatened again with a Collection account and I stated I would be contacting my attorney. NEVER AGAIN.View Less

A. Milton, Little Rock

On Jun 03, 2014

American Home Shield (AHS)

American Home Shield was helpful in fixing problems with my A/C unit. I originally placed request online. Due communication issues with the contractor I called AHS to confirm the outcome of my repair. The representative that I spoke with was very empathetic and apologized for the confusion even though it wasn't her fault. She volunteered to call th...View Moree contractor via conference call to confirm that everything was resolved. As a result of her doing this, my unit was repaired that day.View Less