Home Warranty Companies in Indiana

Review: I have been very pleased with AHS. They have sent out professional companies to repair my heating/cooling system, plumbing, and other home appliance repairs. When they did not have a local contractor to fix my Sub-Zero refirgerator they allowied me to pick a Sub Zero recommended company and they sent me a check to cover the cost of the repair immediately. I have been so impressed with the companies they sent out that i used them for routine maintenance. They even cover garage door openers etc. I highly recommend AHS to give you the satisfaction that most of your repairs will be covered.

Review: None

Review: The response time now is much better then 2 years ago. I have seen great improvements in the system. We have gotten to know the companies and when they call my husband he relays to them over the phone what he think is going on and that way the repair person knows what to order and it cuts down waiting time in not making 2 visits, sometimes it cannot be helped. The cleanliness of the contractors have been great and they respect my home and not beat up everything. Customer service has also been nice, if not I will respectfully report it because as in my 20 years of real estate I feel you can only improve on what you know is not working. If the company is rude or quick to finish the job in a hurry just to get to the next is not what the customer wants, fast but accurate. Being on both ends I have seen AHS growing. HMS has a good reputation out there and I feel AHS has given them a run for their money. Keep up the good work.

Review: I have had American Home Shield warranties on several homes and could not be happier. They cover most problems, their contractors are always professional, knowledgeable, and timely. AHS customer service agents are also very courteous and helpful. The most recent time I used AHS was for a garage door issue. The contractor actually made a second trip after I bought new sensors for a garage door where the original ones were not installed properly. He was actually concerned about the safety of my family!

Review: No service needed yet, but daughter is a witness to what you all can do she convinced me. You all are a keeper.

Review: same wish order. Each calls take over 2hrs long to connect and sometimes they hang up the phone. Work order constantly incorrect with # items to repair causing vendors to also waste time calling into AHS. WEBSITE is terrible, can\'t leave detailed work order requests for # of items to be fixed, like 2 toilets. Customer service constantly do not document thoroughly so work orders are executed correctly. There is no follow up from AHS to see how work orders are coming along. Seems AHS doesn\'t have manpower support for this business and provides terrible service to paid customers. We have been worth them for 5yrs and it has become a terrible company to work with for the money

Review: We were very impressed with our technician. He called before he came and was professional and polite. My husband even liked him. He had to order a part and when it came in he came out and installed it. That wasn't the only problem. He had to order another part and come back again and install that part. Now my "old" dish washer is working well.

Review: I can't imagine owning a home without American Home Shield. It gives me the peace of mind I need knowing that if I have an issue with an appliance or a system, American Home Shield is there to fix it or replace it for such a minimal cost. I simply could not be a homeowner without it. I purchased a 1935 bungalow with a 25 year-old A/C unit. A year after being in the house, it went out. Thankfully, I had AHS. They made arrangements for a local repairman to assess the problem. It was determined the compressor had gone out on the unit and could not be fixed. Within 3 days, I had a brand new unit. My total out of pocket cost was $142. Being a single mother with a son in college, I am thankful every hot summer day for having American Home Shield.

Review: Our sump pump went out. Two hours later AHS had a plumber at our home putting in a new pump! It was up and running within an hour. Our basement would have been 6’ under water had they not come as soon as they did.

Review: I have had wonderful experiences with AMHS. I had a leak with my kitchen faucet. I made one phone call to American Homeshield and set up an appt for the repair. The repairman showed up when they said they were coming and promptly fixed the problem. I feel so fortunate to have the coverage on my home. I have peace of mind with the coverage on my home!

Review: My first experience with AHS was when my daughters bathtub was not draining and the faucet handle broke. Local company Allstadt plumbing came out. They ended up taking out my drain plunger and never replaced it. Told me to get a rubber stopper. They replaced my broken faucet handle with ones that do not fit. So over a year later this is still not fixed. I brought this up to AHS and they said they were aware the job wasn\'t complete because it stated this in the notes from the contractor. Still today NOT FINISHED nor have they attempted to make it right. Then I made another claim for my A/C. Company Nicks came out and told me I was getting a whole new A/C. Long story short, NO NEW A/C and they replaced a couple pieces. Since then my A/C runs non stop and my electric bills are outrageous!!! My house is approx. 1600 sq ft. and my electric bill runs more here then it did in my 3000 sq ft home. It runs NON-STOP and they have yet to fix it. I was told the work done was not sufficient for this house size. More recent my kitchen sink started leaking because a PVC pipe came off, my dishwasher stopped draining and my brand new fridge is leaking water and not making ice. Guy comes out says he doesn\'t do plumbing and ill have to call someone but he will order me a new ice maker because my fridge model has nothing but trouble and i needed a new fridge. (Fridge is barely 2yrs old). NEVER GOT THE NEW ICE MAKER and for another 100 dollars a plumber came out and put pipe glue on my sink pipe and called it a day, they broke my faucet in the meanwhile but left it as is. (SAME COMPANY AS THE TUB)! I called AHS multiple times and the last two times went through the series of events. BOTH times I was told that the person on the phone was going to contact their supervisor and tell them the situation and they promised promised promised to call back within 24 hours. NO CALL BACK EITHER TIME! This company has horrible follow through and is taking money without authorization and I have contacted an attorney. If my issues are not resolved completely within 30 days (ALL OF THEM) American home shield is going to have quite a mess on their hands. I am tired of spending hours on the phone all for nothing getting resolved. They have no trouble taking money out of my MOTHERS debit card WITHOUT HER AUTHORIZATION but cant return a call to save their butts. Needless to say I will NEVER renew again 1 time was enough and I will pass on the word about how this company is fraudulent and doesn\'t do the work but has no trouble taking money without authorization. The find the crapiest companies to (not)do the work!

Review: The AHS customer service was excellent I was contacted by the contractor quickly The contractor resolved my problem on the same day

Review: We\'ve had contractors out for our washer and dryer, garage doors and our hot water heater. The contractor\'s were very professional, and responded in a timely manner. The explained what was need to be done and completed the jobs. They made sure the work area was cleaned up upon completion.

Review: Very quick return call from Service people and an appointment was made. The service man came on time was very nice and went through the process of what needed to be fixed and did the job quickly and was done within a very short time. No problems what so ever. Great experience.

Review: Our hot water heater went out in December in one of the coldest months I can remember with subzero temperature almost everyday. It took a week for our hot water heater to be installed. Not at the fault of the installation company, but because of the AHS. They had to order a specific brand which needed to be sent to the installation company instead of just going to the hardware store and picking one up the day they came out to inspect. The whole thing was a big waste of time and and sincerely disappointed with AHS.

Review: TIME FROM REPORTING PROBLEM, TO SPEAKING TO A CONTRACTOR UNDER 8 HOURS. TIME FROM SPEAKING TO CONTRACTOR TO SERVICE UNDER 12 HOURS. CONTRACTOR ANALYZED PROBLEM FROM INFORMATION PROVIDED AND WAS ABLE TO HAVE PARTS ON JOB. SERVICE WAS PROVIDED UNDER A HOUR.

Review: During the recent snow storm at the end of January, my down stairs furnace went out. After, the checking the furnace, the contractor determined the problem was electrical. He called and requested an electrician be sent out. The temps wee in low twenties and teens. The electrician was not a great guy and did a repair / using the wrong size part. The furnace people were called back found the problem. / The trouble shooting team quickly resolved the problem by changing electricians. While it took six days to restore the heat, someone at American Home Shield realize very quickly the first electrician had not done his job. They worked quickly to correct the problem and followed up until they were sure the issue was resolved. / ( Lucky I had upstairs working.) /

Review: Having American Home Shield has been a lifesaver. We get prompt response and repair from the service people that AHS send out. What would we do without it. The repair people are responsive, on time and we've never had a problem.

Review: I've been telling my friends and neighbors that AHS is a great company! Recently I had a leak in my kitchen faucet, and when the leak wan't successfully fixed the plumber instantly called and got permission for me to get a new faucet. He personally went to buy the faucet and installed it yesterday. Shall I just say, let their be water and there is! Yea for AHS.

Review: After a month, my AC is still not repaired. They sent out 4 different contractors, and they all said something different was wrong. Every time I call I am on hold for 30 minutes. The representatives are unsympathetic and rude. Their "cash in lieu" is not really a cashout. It is simply an authorization to get a non-contract provider to do the work. But it is only the work they want done, which I have no confidence is what needs to be done. I have breathing issues and cannot sleep at night. I want to get the cash and have the contractor of my choice fix my system, and they will not let me. They will only let me have done what the first contractor says is wrong, which is a leak in the coil, when they did not even do a leak test. This has turned out to be a home warranty service nightmare. Anyone who uses this company deserves what they get.