Home Warranty Companies in Indiana

Review: I was very pleased with the repairs and the flexibility that the service provider provide due to my travel schedule. I wish that I had purchased American Home Shield.

Review: No problem with service friendly people no questions asked problem solved end of story

Review: Our washing machine drain quit working and started to overflow on the floor. We got plumbers to come out, diagnose, and fix the problem. We had an old pipe that failed and needed cut out and replaced. It was great to have coverage and only have to pay the 75$ service fee.

Review: I took "advantage of" AHS\'s $75 central air conditioning "tune-up". The technician said it checked out OK. Nothing wrong. A week later I turned it on and got hot air. The company AHS contracted could not come to diagnose for 6 days. He then said the entire unit (everything) had to be replaced and he would have to work up an estimate and submit it to AHS. That seemed reasonable but what did not seem reasonable at that time was he said I would have to pay $2,000-$3,000 to replace the lines and electrical. We are on social security and did not expect such a large additional amount but I would see. That was 2 weeks ago. The contractor does not answer his phone, his mailbox is full so you cannot leave a message. He does not respond to AHS\'s emails. That is the same response I and AHS got every time. This has been going on for two weeks and several calls to AHS. When I called today, the person at AHS said the contractor submitted the diagnoses yesterday and I would have to wait ANOTHER 24 hours for AHS to respond. If it took 2 weeks to get the diagnosis, how long will it take them to actually fix it? My wife and I are senior citizens. I am 74 years old and am handicapped from a stroke. This whole process has been going on for three weeks now. Ridiculous. I tried to get AHS to assign a different contractor last week but every time I talked to AHS it was wait another 24 hours.

Review: A/C condenser fan wasn\'t working properly. They got thier, troubleshoot it fairly quick. Determined the problem and order the new fan motor and blade. Was back in a couple of days and repaired it when I wasn\'t home. Overall great service.

Review: My oven broke down and I like a lot of baked foods. When I called American Home Shield they responded quickly. Craig came right over and fixed my problem within 10 minutes. He was very knowledgeable about the product. Thanks AHS for sending someone right away. Now I can bake again.

Review: I had my furnace break down on Easter weekend. I waited until Monday to call regarding the same. I contacted American Home Shield on Monday morning and my furnace was fixed by 3 that same afternoon. Very prompt and very courteous pp

Review: Down $535 for nothing. A contractor came this morning to check on ductwork and claimed that there was abnormal wear and tear therefore American Home Shield will not cover any repairs. We just moved into the house two weeks ago and we were told American Home Shield would have our backs. That wasn\'t the case today, looks like they look for any detail so that they won\'t have to cover the repair. Should have known better.

Review: We have used AHS for 2 different houses. We have lost major systems in both houses and have been able to have them replaced through AHS. We have always had good service people make the calls.

Review: The 3-year warranty wasn\'t worth the paper it was written on for my riding lawn mower. They picked my mower up and a week later and called and said my mower had water in the engine and the warranty didn\'t cover that though he could fix it for near $ 600.00. I knew there was no water in the engine because I had been using it for three hours. They brought the mower back to my home and I looked at it real good and found a burnt wire leading up to a part called a fuel solenoid located under the carburetor. I went to my local lawn mower repair shop and bought the wire and fuel solenoid and put it on my mower and it started up right away. Either the person doing the work was scamming me and lowes warranty dept, or Lowe\'s and the repair shop had a deal to screw over the customer. I finally got ahold of a manager after talking to 4 people and they only returned 89.00 of what I paid for the warranty.

Review: We have not had a dishwasher for over a month now. First we waited on a part that the warranty company was told it would not fix it but requested the repair company to it anyway. Now we are still waiting for purchasing to call us back and discuss how we get a new washer. Very disappointed and thank God it wasnt a heater or something needed quickly.

Review: Since our first Mortgage introduced us to American Home Shield, we discovered we could afford the monthly Premium and the Co-Pay at each problematic event easier than having to raise the full cost of an appliance or the service fee for an on-site repairman. 3 homes later with multiple repairs & replacements we’ve received much more than we’ve put into our plan. Including the peace of mind knowing it’s easy to get reliable service from professionals with experience to do the job right.

Review: They suck !!! #RANT #americanhomeshield I am about to lose it !!!! American Home Shield SUCKS! November 9th they took money out of my account unauthorized by me $75 . I have talked to 2 different representatives at different times and of course both times the money would be credited back . Today is November 27 and I still have not seen the credit . I was on hold for 7 minutes finally got through and they put me on hold again . I hung up and called back . I have been on hold for 15 minutes this time . They finally answer and tell me that the payment once again will be credited but not until December 24. Yet AGAIN no resolution ... someone will have to contact me within 24-48 hours to discuss AGAIN !! Such a joke

Review: None

Review: AHS was great to work with. I called for a service call and had a repair man out within 48hrs. I have no complaints.

Review: Was very happy with the quick response and repair time considering it was a holiday and the temp and heat index was over 100 degrees. They had someone out within two days and got it repaired.

Review: Still waiting for replacement microwave. The rep. The I spoke with In the area dealing with replacing an appliance was not good. I sent the email with the suggested replacement microwave and waited the required 14 days for delivery and nothing... I am very dissatisfied AHS has gone from (in my eyes) from 5 stars to 2 stars only because I still hope they\'ll make this right

Review: 4 service calls, to date. 2 repairs fixed immediately, plumbing needed access to wall. Appliance replacement customer service lacking, took almost a month to eplace dishwasher.

Review: My first experience with AHS was when my daughters bathtub was not draining and the faucet handle broke. Local company Allstadt plumbing came out. They ended up taking out my drain plunger and never replaced it. Told me to get a rubber stopper. They replaced my broken faucet handle with ones that do not fit. So over a year later this is still not fixed. I brought this up to AHS and they said they were aware the job wasn\'t complete because it stated this in the notes from the contractor. Still today NOT FINISHED nor have they attempted to make it right. Then I made another claim for my A/C. Company Nicks came out and told me I was getting a whole new A/C. Long story short, NO NEW A/C and they replaced a couple pieces. Since then my A/C runs non stop and my electric bills are outrageous!!! My house is approx. 1600 sq ft. and my electric bill runs more here then it did in my 3000 sq ft home. It runs NON-STOP and they have yet to fix it. I was told the work done was not sufficient for this house size. More recent my kitchen sink started leaking because a PVC pipe came off, my dishwasher stopped draining and my brand new fridge is leaking water and not making ice. Guy comes out says he doesn\'t do plumbing and ill have to call someone but he will order me a new ice maker because my fridge model has nothing but trouble and i needed a new fridge. (Fridge is barely 2yrs old). NEVER GOT THE NEW ICE MAKER and for another 100 dollars a plumber came out and put pipe glue on my sink pipe and called it a day, they broke my faucet in the meanwhile but left it as is. (SAME COMPANY AS THE TUB)! I called AHS multiple times and the last two times went through the series of events. BOTH times I was told that the person on the phone was going to contact their supervisor and tell them the situation and they promised promised promised to call back within 24 hours. NO CALL BACK EITHER TIME! This company has horrible follow through and is taking money without authorization and I have contacted an attorney. If my issues are not resolved completely within 30 days (ALL OF THEM) American home shield is going to have quite a mess on their hands. I am tired of spending hours on the phone all for nothing getting resolved. They have no trouble taking money out of my MOTHERS debit card WITHOUT HER AUTHORIZATION but cant return a call to save their butts. Needless to say I will NEVER renew again 1 time was enough and I will pass on the word about how this company is fraudulent and doesn\'t do the work but has no trouble taking money without authorization. The find the crapiest companies to (not)do the work!

Review: I am a new customer with American Home Shield, and the contract is for rental property. The property is managed by a management company, I received an email from AHS stating "our contractor has been unable to reach you". Before contacting the management company I decided to first contact AHS had to make several attempts because the AHS phone system continued to drop the calls. Then the automated system said the hold time was more than 1 hour. Decided to use the website for information but could not use it either because it was not working properly. Could, however, see that upcoming payments for the contract payment were pending. I am not impressed with my first experience with AHS.