Home Warranty Companies in Kentucky

Review: We were contacted by phone almost immediately by Ohohna Heating & Air to let us know the they had received the service request for our home. They called and gave a 30 minute notice that they were on the way. Showed up before the 30 minutes were up. He was clean and well kept. He discribed at length the problems with the HVAC unit and what it would take to fix the unit. He also explained that we would have to pay for the freon that had leaked out of the unit because of the broken part. The compressor arrived earlier than expected and was installed that afternoon. Very pleased with their office staff, Leila, and the repair people. Would use them again when needed.

Review: Our experience was AWESOME. When our air went out, we did have to wait a few days for a technician, but it was also during the peak of the season. Then we had to wait a few more days for the part (which really UPSET me as the temps were in the HIGH 90\'s), but the overall repair was done in a very professional manner and I do know they did all they could. The price for the warranty is GREAT and I HIGHLY recommend AHS for your home warranty needs!! #AHSROCKS

Review: AHS is efficient in scheduling the appointment. The contractors sent are always professional and friendly. I got my sink compactor replaced in no time! The job was done fast and the contractor left no messes! This is why I will continue to use their services for years to come!

Review: The service company called me within 24 hours of entering in the service request online and they were able to make the appointment a few hours later. They came to the appointment on time and diagnosed the problem very quickly. The technician was able to repair it without any issues.

Review: The service provided was amazing they went above and beyond to make sure everything was repaired. Excellent Service!!

Review: Very fast and prompt service. We have used the repair service several times and they are always very fast to respond to our need. Very professional and seems to fix the problem in a short time.

Review: Each service I have requested I have had to call the company. These companies usually have no idea about my need. I would be willing to bet AHS selects a company and doesn’t notify them. My last repair the company came once to view the issues and then a week later to actually repair. Filing for the service is easy online.

Review: Horrible service. I pay 100 each time they come out and apparently (according to there customer service) that 100 gets sent to old republic and not the technician. On every single service I’ve had to pay for parts or they don’t have technicians to come out to service- I need to find my own provider and they deduct the 100 from my reimbursement. I recently had my stove spark and the motherboard replaced and the technician quoted 425 and the authorization was given but my bill ended up being 465. Old republic did not want to pay 465 because that’s not what was authorized and told me to call the tech to lower it to 425. Wow. Long story short my rep ended up calling the tech and they approved the 465. This is the only reason I’m giving them a 5 in Customer Service. Alli went above and beyond to correct the situation and was kind when dealing with a very frustrated customer. We won’t be purchasing any home warranties in the future. I don’t think they are worth it.

Review: Over 10yrs with AHS and most repairs done in a timely manner. 4-15-17 requested AC service.4-18-17 called Ac company.4-20-17 Tech came left to notify AHS of finding. 4-26-17 called AHS stated that they had not received detailed info from AC company. AHS send out a request for a second opinion .Tech arrived 5-7-17. He said that it was to far from his home base recommended replacement and original AC company. 5-15-17 , 5-17-17, 5-19-17. Customs Reps all seem responsive and will get this resolved for you and so sorry for the problem. Over a month later and no AC . You would think that by now a person management would have got. Involved. I worked for Service MASTER 23 years and have over 10 yes with AHS and have only kept the contract due to loyalty. NOT DUE TO GREAT SERVICE.

Review: Every time I have needed to use my home warranty the response was quick, the contractors were professional and they fixed the problem.

Review: My first claim was for a clothes washer that had malfunctioned. After the serviceman inspected it and spoke to AHS it was determined they would replace it rather than fixing it. AHA emailed a list of washers I could pick from. I found one it was installed and just cost me the deductible.

Review: I had to have my relatively new stove repaired. I easy started my ticket on line and received a call from a local Sears repairmen to set up an appointment that very same day. The servicemen that arrived came promptly and were very professional. The servicemen had to order a special part for my stove. It came in the mail in a few days. The servicemen came back when the part arrived and installed it. I was impressed and very pleased with my American Home Shield service. Timely, easy to deal with, and competent service representatives. My husband and I feel that American Home Shield is an excellent service for us.

Review: The last contractor that I had was for a preventative maintenance for my furnaces and air conditioners. They actually called and said that they had finished their previous job sooner than expected and wanted to know if they could come on earlier than scheduled, which was fine with me. They were not able to check the A/C's as carefully as they had planned because the temperature was too low. That means that I'll have to call them back in the Spring. They were very courteous and pleasant. / A month before this service, I was having a problem with my garage door - the service people came, fixed the problem and were also very nice and took care of the job.

Review: I have only had this service for a couple months. Got it in August of 2012. The first time I called in a request for plumbing. It took forever while the "searched" for a provider and finally said we would be 2 days without being able to use our bathroom because they couldnt find one on an emergency basis but we could find someone and be reimbursed. I paid 239.00 to have someone come out filed the claim with AHS which they said would be declined due to me using an unapproved provider. No one mentioned anything about some companies being unapproved by AHS. Long story short I had to fignt for my money back which I finally received. Now, my second request for service...pretty much the same thing..we can't find anyone but if you want to find someone we can reimburse you. I told the customer service rep that I had been through that once and didnt want to go through it again. I asked her why does it take so long to find someone, I'm in a big city and there are lots of plumbers here. All she kept saying was we are searching and someone will call you when someone is located. This is going to be my last month using this service. It has been of no help to me and it has not alleviated any stress in dealing with these situations. I guess it works better in some area than others. For me, its a no go.

Review: The operators are friendly and ready to help. They also answered the phone in a timely fashion with minimal hold times. Once we identified the broken device, American Home Shield worked quickly to get a contractor out to my house within the week. The contractor hired was knowledgeable and solved my problem with my dishwasher. Overall, I have been very satisfied with the service they provide.

Review: I HAD REPAIRS DONE TO MY ELECTROLUX DRYER. BEING THAT IT IS HARD TO FIND REPAIR SERVICE AND PARTS FOR THIS BRAND, AHS WAS ON THE JOB, FINDING AND GETTING IT REPAIRED QUICKLY. THE WORK WAS DONE IN A TIMELY,AND CLEAN MANNER. PLUS THE REPAIRMAN GAVE US SOME GOOD TIPS ON KEEPING THE DRYER AND EXHAUST,(WHICH WAS NOT WHAT HE WAS CALLED IN TO FIX) IN GOOD RUNNING CONDITION. I WAS VERY PLEASED.

Review: Called on Monday, appointment was for Wednesday 10 to 2. The plumbers arrived at 11 30 was very friendly and replaced multiple things on my toilets that no more leaks in the basement. Thanks AHS and A&S Plumbing.

Review: We were very pleased with our recent experience with American Home Shield. Our air conditioner compressor and part of our swimming pool piping and pump both became defective within a short period of time. The total repairs would have been well over $2,000. We were happy to have the insurance which greatly reduced our share of the expense to the service call and a small amount to dispose of the old compressor.

Review: This is a awesome service. Be I h a father working two jobs i don\'t always have time to make repairs needed. One call and it\'s taken care of professionally, and at a fraction of the cost.

Review: Our furnace went out the day before we were supposed to leave for Christmas vacation. We called AHS and they quickly contacted two area providers, one of whom called us within an hour. They were out later that afternoon to check on the problem. The gentleman was friendly, helpful, and honest, stating that he wasn't able to fix it yet that day due to special equipment needed. He came back the next day (Christmas Eve) and coordinated with our neighbor to let him into the house. The heat was fixed and we didn't have to worry while we were away!