Home Warranty Companies in Washington

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Review: I love the ease of being able to go online and submit a trouble call and know that I will receive a reply soon after from a contractor to schedule an appointment at my time and convenience.

Review: I\'ve been with AHS for at least 20 years and have never had anything but outstanding service. Gives us real peace of mind

Review: We were experiencing a persistent odor in our guest bathroom. It seemed to emanate from the bath tub drain. Thinking it was a dry P Trap I tried a variety of solutions, such as pouring mineral oil down the drain, but the odor would soon return. I called American Home Shield to verify whether this problem was covered by my policy. I was quickly assured that it was and the agent informed mye that a plumber would be contacting me shortly. Within less than an hour I received a call from a local plumbing contractor who arrived at my home that same day. He was a complete professional in every respect. After a cursory check of the bathroom he crawled under the house and made a surprising discovery. The bath tub drain did not even have a P Trap. The absence of such a device was allowing sewer odors to rise up the drain pipe into the house. He quickly installed one with the materials he had in his truck and within 30 minutes he was gone and so was the odor. While he was working under the house I was fretting about how much this was going to cost me but I was delightfully informed there would be no additional charge beyond the service call fee. From the time of my call to AHS until the contractor left my home I was extremely pleased by the entire experience. I received courteous and professional treatment at every turn.

Review: The contractor arrived as agreed, was polite and appropriate at all times. He was able to diagnose the problem with my dish washer and made the appropriate repair.Good Job

Review: American Home Shield is a great company for smaller repairs. I was very happy when my freezer ice maker was fixed at no hassle. The service was very efficient and timely. However, as soon as cost of repair increases the process becomes very slow as it requires several approval. I had issues with my AC and we had to wait 3 weeks before a part on my AC was replaced. Waiting time from May to August to talk to a customer service representative is at least one hour. There are inefficiencies in billing department as customers should not pay service fee in recalls. However, it took three phone calls and several weeks for American Home Shield to address the issue and correct billing mistake.

Review: I was very impressed with the knowledge and service of the technician that came out. Having the honesty of the tech and having the insurance saved me over $2000.

Review: My air conditioner went out in the middle of a hot spell. I made one call and the repairman showed up the next morning. Parts had to be ordered but the work was completed in 2 days. I don't know how much it cost because I never had to see the bill.

Review: I recently scheduled an appointment to have someone come out. I must say that the experience was really easy and really nice. I unfortunately had to take care of some family personal issues and did not have a chance to connect with the technicians but the experience to schedule was smooth and easy.

Review: I've been quite pleased with the service from the contractors connected with the American Home Shield CO. They have all been well informed and dedicated and have fixed all my problems. They come on time and have been polite and knowledgeable.

Review: I was lucky enough so far never ask for service. I have no praise and no complaint. Let's hope it will stay it this way for ....ever. But I don't mind to pay monthly fee for just peace of mind. Thank yoiu.

Review: Technician arrived earlier that expected. Immediately assessed the issue with our A/C unit. Quickly repaired it. The unit began cooling almost immediately. Technician very thorough and knowledgeable. We are vey grateful because the temperature in the house was vey hot and we did not have to endure a Louisiana summer heat very long. Thanks AHS for selecting great companies to perform serice calls.

Review: They worked really hard trying to find a glass top for my range. The appliance folks were awesome but they kept getting sent the wrong top. They were finally told the top was no longer available. I had several options onehat to do, but since I had already replaced thr range, I went for the buy back. They gave me a fair price for the range and it wasn’t long before the check was in the mail. The biggest drawback is trying to get a real person to answer their phone to answer questions.

Review: I had a technician here two days after I called. It was not an emergency item so that was fine. The technician was very polite and he explained a part had to be ordered. The part (a drawer for my icemaker) was shipped directly to us. The technician took the time to explain to me how to put the drawer in and wanted to be sure I could do it correctly. The customer service rep was well spoken and took care of my request in a timely manner.

Review: Wow spent two days trying to get AHS to find a water heater for my Home. I have an alcove it needs to fit into. Their suppliers don't have one but there is one available from another co for $200 more. For the inconvenience to me and the fact it's two days before Christmas they should allow the overage. As it will be five more days with the weekend until I could get hot water. Yikes what terrible customer service. They won' t give me a quote for the $ they will give me to get my own contracted for two days . I certainly will not renew my coverage !!!!

Review: have used AHS at two residences for about 15 years. When it was determined that an appliance needed replaced it was handled promptly and replaced with an item of equal value. The service people that were sent to my house have told me how much it would cost if I didn't have this insurance and I have literally saved thousands of dollars. It's very easy to schedule service and customer service personnel have always been very helpful, courteous and prompt in there response.

Review: AHS quickly contacted their local pool equipment vendor who in turn quickly contacted me to set up an appointment. The only thing that delayed the work getting done was the unavailability of equipment (two speed main pump). As soon as the equipment came in, the vendor was out to install it.

Review: The company called me in a timely manner, scheduled the appointment at my best convenience, the technician called before he arrived. The problem was assessed and then fixed to my satisfaction. Pleased with the service

Review: I have been very pleased with A Wisdom Electric Co. Alex the owner is very efficient and gets right to the problem, he is always on time or he will call if he is running late. He is clean and knowledgeable and has worked on my home a number of times. He is a very pleasant serviceman. I would recommend him highly!

Review: Lots of wait time to call in for customer service (58 minutes on hold), but that is our only complaint. Much quicker/easier to submit online request for service. Our real estate agent bought us the first year contract as a gift. We were very pleased with the service calls made on our refrigerator, stove, and heat pump. All repair people were professional and on-time. We have signed up for another year of service because we were happy with the results of the first year.