Review: I was very pleased with our contractor. He didn't make us feel like idiots, just because we couldn't fix our faucets. American Shield was very fast in getting our problem solved. Our contractor was very clean and very knowledgeable. I like American Home Shield so much ,I have gotten our family and friends using them.

Review: When you contact American Home Shield, they are very quick to respond to your call, informative, and professional. They report to the company or repairman appropriate for the call in a timely manner. The repairman or the company that has been contacted has always responded quickly to set up an appointment at your convenience. Repairman has always arrived on time, professional, and very informative of our options as to whether the item can be repaired or replaced with a new one and the price that is involved.

Review: Great Customer service and quick to assign a repair technician on the case. we called AHS to fix our air conditioner and requested a service tech. I was called about 20 mins later called by the technician who came out an hour later. He fixed it pretty well and answered all my concerns in a nice way too. My experience was great so far and hopefully the problem has been rectified. I would highly recommend AHS always.

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Review: Every experience I've had with AHS has been very positive. My last experience was especially beneficial because they replaced ny outside AC unit after fighting an on-going leakage of freon that required excessive maintenance issues.

Review: this is a good home warranty comp,and work with it customers on copay and be on time with repair I'm so gald i switched to American Home Shield thank you so much for good service a job well done, well done

Review: American Home Shield is a no brainer. They are always very quick to respond. Their online system is extremely easy to use. I've never had an issue or hassle with fixing or replacing appliances. I will continue using them for as long as I own a home and I would recommend everyone do the same.

Review: I have called on AHS three times with three different issues. Each time they arrived in a timely manner, resolved the issue by a repair. Also, they left the work area clean. AHS customer service, of course, was the first people I contacted and each time was a very nice experience with great representation for the company.

Review: The last time we used our American Home Shield insurance was to have our furnace repaired. I contacted American Home Shield via the toll free number and even though it was a weekend, the contractor contacted us and made arrangements to come out and see what he could do since we were experiencing a cold snap. He was on a call almost 50 miles south (another American Home Shield customer) but he was at our house by early afternoon. After determining what the problem was he quickly made the necessary adjustments to get our heat back on. He was very professional, clean, made sure he didn't track dirt in our house and made sure we were satisfied with his work. He explained what the problem was and what was needed to correct it. We have had American Home Shield since we purchased our home over 4 years ago. It was a thank you gift from our realtor and we've renewed it every year and will continue to do so. You're a great company to work with and your staff is the best.

Review: Very good experience with a dishwasher issue. Customer Service was quick to get a contractor dispatched. Very happy with results

Review: Technician arrived earlier that expected. Immediately assessed the issue with our A/C unit. Quickly repaired it. The unit began cooling almost immediately. Technician very thorough and knowledgeable. We are vey grateful because the temperature in the house was vey hot and we did not have to endure a Louisiana summer heat very long. Thanks AHS for selecting great companies to perform serice calls.

Review: Two hours after I placed the call, and after 25 minutes on hold I have not heard from the vendor, even after the call was expedited by AHS staff. I have water on the cement floor around the gas furnace and need this serviced ASAP. at "my account" on website the status reads, "Unavailable." UNAVAILABLE? This is totally UNACCEPTABLE.

Review: My trash compactor needed repaired. The part arrived and a repair person arrived. He was able to install the part and leave my kitchen floor clean. We engaged in conversation as he worked. He was funny and that made the experience pleasant. He arrived on time and had everything to complete the repair. Thank you AHS!

Review: From the time I made the service request to the replacement of the appliance every detail was quickly dealt with. The communication with AHS was excellent. Sears was a little slow in their initial response, but once the repair visit was scheduled things went well. I'm very pleased with this and my previous service request

Review: My ice maker stopped working. I contacted AHS. I can't remember it they helped set the appointment or if the contractor did - but the date and time was set. The tech arrived within the time frame. I told him what was going on and he knew exactly what was wrong. He consulted his computer to get the right part from his truck and then the swap out was less than 5 minutes. He was a very pleasant man.

Review: The only reason I woukd give 1 star is because the poor people who man the phones are nice. So far they told me my fridge wasnt covered. So i had to fix that myself and now when my hot water heater broke they dont find a house without hot water important enough to expidite (s?) An order. I wont have a tech out to see the problem for 5 days. And the repairs could take longer if they need to order parts. The manager of the call center axtualy said to me "Im sorry its just not a priority." Thanks AHS for taking my money and providing the worst service/coverage I could possibly imagin. Your company is a bunch of thieves.

Review: I had a problem with the water dispenser in my refrigerator. The person I talked to on the phone was knowledgeable and friendly. The contractor arrived in a timely manner and was neat and friendly. He knew the problem and brought the part with him. He went straight to work and in a few minutes my problem was fixed. This was my second service call and I was very happy with the result both times. I would definitely recommend your company. In fact my daughter is with another service and has a problem with her dryer. Her experience has been terrible. I told her when this is fixed she should switch.

Review: I requested service from AHS for my Maytag washing machine. The service tech came out and after working on my machine he indicated that it was going to be a costly repair. After making the call to AHS he informed me that you would be calling me to discuss replacement options. After visiting with your representative I decided to go ahead and replace the dryer as well so I would have a new matched set. I received a check for the cash option and was able to buy a brand new set with a 3 year warranty. With the check from AHS it made it possible for me to do that and not break the bank. Great service that I share with all my friends & family.

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Review: My recent experience with AHS I would say was professional, the representative was polite and concerned about my issue and got right to th point of helping me to get my issue resolved. The transaction was very quick and with ease. My central air had stopped workingthe rally part of this summer 2014, I called AHS, they gave me a claim number that same day and a contractor called me to set up an appt. needless to say AHS replaced my un-fixable central air for a new unit within a week. I did not haver to suffer in the hot heat with my air. The contractor was very nice, professionally dressed, professional and pleasant. He was very competent and experienced with what he was doing. I thank God for AHS. #I can't live without it!