Home Warranty Companies in Mississippi

Review: I contacted American Home Shield due to a blockage in the upstairs toilet and shower. I was contacted the next day by a local plumber and scheduled for a visit. On the first visit the technician did not have the necessary tools, however, on the second visit he brought help and proper tools and the job was completed in about an hour. This was about a week ago and so far everything seems to be fixed.

Review: I have used Home Shield two times, the Reps. apear to be very knowledgeable & Professional. When they turned in work order, the contractor respond Asap.,they were Professional & we'll informed each time parts had to ordered. Would keep you up dated when part would come in and when they would come back to fix. No problems with repairs.

Review: I have been with American Home Shield for 2 years I\'ve had two service calls for my dishwasher each time they sent out reputable companies I\'ve been very pleased with American Home Shield customer service reps very friendly

Review: My appointment was scheduled in a very timely manner. When my oven couldn't be repaired I was contacted with options to replace my double oven with a brand new oven without any questions. It was ordered and delivered quickly. Once delivered someone was sent to install the oven. It was done so very efficiently and neatly.

Review: The most recent experience I had was with a plumbing problem I had in both of my bathrooms. The plumber came out promptly at the designated time and fixed both bathrooms.

Review: This undoubtably has been the worst experience I have been through in years...put in a call last Wednesday - July 25th that my air was out....explained to them that my husband has a medical condition that warranted them dealing directly with me....He waited in the house Friday in the heat from 1 - 5 - the AC people showed up at 4:30 and checked the AC and left a diagnosis that the compressor was out - I called them as soon as I got home very unhappy that someone did not call me and tell me what was wrong with the unit and what was the next step. Everytime I have called AHS I get put on hold....yesterday I waited exactly 22 minutes and hung up ... called back later and waited 20 minutes to finally speak with a rep. She told me that the part had been approved around 11:20 Monday morning but I did not hear from anyone. Got a call this morning from AHS while I was at work, they left a message to call them...I did and got put on hold again for what could possibly be 15 minutes. I hung up since I am at work. Called AHS immediately after I left work and was told that the part had been approved today which is surprising since that's what I was told yesterday BUT that I would have to pay the AC people $150 to remove my old compressor. I asked to speak to a supervisor and was told there wasn't one available but one would get back with me. An hour later, I called back and was transferred to a supervisor who did advise me again that if I don't pay to have the old compressor removed then they will not put the new one in. The only consolation is that he did put a priority call in for this work to be done but as soon as this is resolved, I am cancelling my warranty...$500+ a year - $60 each time they are called out and then anything else that they want to tack on. I'll take that amount and put it in a account labeled "repairs"....absolutely horrible customer service both from AHS and from the AC representatives.

Review: The service is great - very prompt. The last time, the company called to schedule the service date 20 minutes after I\'d filed the request!! Really excellent service!

Review: I was very satisfied with Fullilove A/C & Electric. Keith Fullilove was very polite and professional. He found my a/c problem and had it fixed promptly. Thanks again.

Review: AHS has been a lifesaver on several occasions and although the hold time IS sometimes very long the customer service is always worth it!

Review: Appontment made within 2 hours of my call. Apology from contractor in not being able to do same day service. gave me next day service appointment. Contractor called 20 minutes before arriving as a heads up. Clean, efficient person arrived, repaired and left instructions for maintainance to avoid future problems.

Review: I love American Homeshield. They send licensed, trained vendors out to repair or replace appliances.

Review: American Home Shield offered me a tune up on my a/c before summer hit for 75 dollars. So we had them come out. They sent out their A/C company and they found our a/c needed a part before they could do the tune up. A week later they came out and replaced it and then the compressor wouldn’t come on and less than a week later they came back out and replaced it. They charged 320 for the cost of Freon my deductible was another 100 plus the 75 for the tune up so for a total of 495 dollars. Yes it sounds like a lot of money But compared to the price of a new unit inside and out they saved us thousands of dollars and our A/C has never run this good. Thank you American Home Shield!

Review: We had an A/C claim with HWA on our other house the same time that we had one on this home with AHS. We were very pleased wirh AHS. We had a horrible experience with HWA! No only did it take them 3 weeks to approve replacing the bad evaporator in our a/c, we got stuck paying almost $1,000 to the repairman for routine for related charges that HWA excluded. Both HWA and the repair company were dishonest. We plan to move that policy from HWA to AHA. Plus, their service is handled by a foreign call center by employees with very weak English. I’ve never been so disappointed in a company’s service.

Review: Your repair visit pricing is a bit high

Review: American Home Shield is the best Home Warranty Service. They put in a New Black Microwave for me. The two men that were here taking out the old Microwave and put my New Microwave were Excellent. I would recommend American Home Shield to my friends at Church, my Neighbors, my Co-workers. They always do a Excellent Job. Thank you all so much for helping me. I greatly appreciate it.

Review: everything went great part ordered and repaired in less than a week.

Review: I have been without A/C now for a month. other than the initial service call to diagnose the problem, NO CONTACT. No phone calls or emails as I have filled out review and request for contact and help on almost a daily basis. I have begged for help and contact. Y\'all have no problem finding my credit card number to collect my monthly dues but no one can pick up the phone. Seriously....

Review: My AC was not working when I contacted AHS on a Sunday, a contractor replied early Monday morning and I was scheduled for around 1:00 that same day, the contractor called me around 11 and said he could be there in 15 minutes. My AC was running again in 15 minutes, which meant I didn\'t have to miss work that day! Hes was very professional and courteous, I would highly recommend him to anyone needing an AC technician.

Review: My dryer broke and I called American Home Shield, I was told it would be two weeks before the technician could fix the problem. Okay that seems a litle excessive but I went with it. I was also told that the tech would be at my house between the hours of (8 am to 5 pm) That is not going to work as I and most pepole work full time jobs and if you are not there you do not get paid. I call American Home Shield and tell them this and I was told that the tech would call me on my cell phone when he was one hour out. I pull into my drive way around 3:45 pm and the guy is in his van getting ready to leave. He gets out and tells me he has been trying to call me I ask him what number he gives it to me and it is the home phone no wonder he can get a hold of me I am not at home but at work. He comes into the house and looks at the dryer he does not have all the parts to fix it, the dryer is approx 12 14 years old. He calls American Home Shield and ask's to replace it the total bill to fix this 12 yaer old dryer is 723.12. American Home Shield tells him to fix it. He orders the parts and tells me he will not be able to be out here for two more weeks. So I will have been with out a dryer for a little over a month. I paid around 300 dollars for this dryer 12 or so years ago it will cost almost 800.00 to fix it. The technicians service was outstanding but the customer service from American Home Shield was no doubt subpar. I could go on but this is enough. I am not a business man but I do know that if it will cost 723.00 dollars to fix an item but that same item will cost between 300, 500 dollars to replace with a new one then I will take the latter. It is amazing that with this type of logic that AHS is applying that they can even turn a profit or stay in business. I paid for a service and did not get the service that I paid for. But they AHS still got thier money. If I had to rate this business it would no doubt be a negetive 10. Update every tim eI call to get a status on what AMHS is going to do about this problem I am on hold for at least a hour with zero results. Do not waste your money on this company. Extremely subpar service. With the money that I have given them I could have bought a new top of the line dryer.

Review: To date I am very pleased with the overall service I have received from AHS since becoming a customer.