Old Republic Home Warranty
Customer Reviews ( on a scale of 5 )
Service Plan
The above premium is offered only for the first year. Rates may go up from second year onwards.
Notes and Disclaimers- In the earlier days, we collected ratings, but did not collect the review comments from users. So the total # of user ratings may not match with the total # of comments in some cases.
- Premium and deductible pricing info was taken from internet resources and may have changed recently. Please call insurance provides for latest pricing info
Complete review is not available. Ratings are copied from old rating system
Complete review not available. Ratings are copied from old rating system
Complete review is not available. Ratings are copied from the old rating system
I have been with three home warranty companies since I have owned a home. Old Republic’s customer service will keep me coming back. Customer of three years.
Not impressed with this company, but seems to be an average in this domain
Have had Old Republic Home Protection plan for my rental condo for 9 years. Have had many repairs, including garbage disposal x2, electrical fuses x2, water heater x2 and range. Only problem had was with one plumber who couldn’t diagnose water heater problem. Old Republic promptly sent water heater specialist to correct problem (at no additional charge). Old Republic has always been responsive with reliable technicians. Never had refusal of coverage or renewal issues. Very satisfied with this plan. Highly recommended. However, only now open to real estate transactions.
Pre-existing? How do they know what is pre-existing. We were turned down for an unexpected heating problem and tech stated it was a normal defect, and they turned it down. Now we know how they make their money. Ours will go somewhere else.
We’ve had them for a year now and about broke even with the plan costs + service call fees VS. actual repair costs. I’ve found the contractors they use will spend 10 minutes to find some reason why its not covered then take their $55 trade fee and move on. $55 for stopping by for 10 minutes to say “you’re SOL” is a pretty good deal for them.
They first seemed friendly to get the order adn was a little bit of a hassle, but then the contractors they use are cheap ones in austin texas. My issue was a air conditioner going out and at 100 degrees the house is not livable at that point. But calling old republic home protection they don’t consider the air conditioner issues to be a priority unless the weather is atleast 120 degress. Poeple die when the temperature gets to 120. Its obvious that this insurance company is very willing to take money but not keep their part of the contract. They even said that they give their contractors upto 2 days for something like this to service and then if they still don’t fix it by then, they will put you in the queue again and then another 2 days can pass before you get your air conditioner serviced. I’m reporting this company to the BBB and filling a formal complaint to make sure that thieves like these don’t take advantage of people. In my mind these are criminals and should be put in jail, but they seem to be hiding behind open looped laws.
Bought a house and got an Old Republic home warranty to go with it. Within 2 weeks, the gas water heater failed. Called OR and dealt with their preferred plumbing contractor(Who was nice enough). Bottom line, because the old water heater was still under manufacturer warranty for parts only, OLD REPUBLIC COVERED NOTHING! The labor was not covered by manufacturer warranty. OR still would not cover that. What do you think costs more, the labor or the parts? OR home warranty is LIKE HAVING NO WARRANTY AT ALL.
Also had to call the plumber directly myself the next day. They had not yet even contacted him as they said they would.
A/c went out in the heat of the summer (when a/c outages are many) on a Thursday nite, I phoned them that nite, the tech came out the following Monday and fixed it quickly with the right part. My only cost was the deductible. Very happy with this service.
Too many exclusions, they act like they dont want to cover anything. The only reason why I was with them is because the house came with the warranty for one year, now that the year is up I will DEFINETLY be looking else where.
EXTREMELY RUDE CUSTOMER SERVICE!!!
These guys have increased their deductible to $75 per incident. Anuual premium now starts from $450 (basic)