First American Home Warranty

Home Warranty Plan Details and Reviews for First American Home Warranty

First American Home Warranty
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4.1 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Total Reviews: 1565
Total Quotes : 57
Premium $288-468
Deductible $65-75
Effective 30 days after enrollment
Years In Business 33
BBB Rating A-
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)



Call Now for a Quote
 (888) 826-8212

Write a Review!

Some plans cover repairs due to lack of maintenance.

Founded in 1984, First American Home Buyers Protection has established themselves as a leading provider of home warranties. They offer coverage in 38 states and the District of Columbia. Their coverage protects homeowners against costly repairs or replacements on a home’s essential systems and appliances. Their service is delivered through their large network of independent pre-screened contractors and qualified technicians.

FAHBP offers customers the ability to purchase coverage, submit, manage and track their service requests, make payments, and renew their warranty all online. Real estate professionals can manage all of their FAHBP warranties and access free marketing materials and sales tools.

Warranty products from First American start as low as $24 per month and place no restrictions on age of systems and appliances. The company offers the Basic Plan which provides coverage for your home’s standard appliances and the Premier Plan which expands coverage to major systems. Plan holders can also add the First Class Upgrade to their plan for more comprehensive coverage.
Service call fees vary depending on location.

Reviews & Ratings

Dunwoody - GA 01-15-2017
Robert & Vicky Pasmanick,Dunwoody GA
Posted On 01/15/17
Review No. 108080
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Everyone involved war a Pro. Easy process to make a dangerous situation resolved same day. Great sale reps that stay on top of everything.
# 108080
Phoenix - AZ 01-10-2017
Pam Letner,Phoenix AZ
Posted On 01/10/17
Review No. 108028
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I thought I had a problem with my dryer so a appliance repairman came. But it wasn't the dryer it was electrical. JAB Electric came out and the breaker was off so we turned it on and the dryer started. The next day the breaker was off and then it wouldn't stay on so JAB Electric came out again and replaced the breaker. It has been fine since then!
# 108028
Fresno - CA 01-09-2017
Tiffany Bremer,Fresno CA
Posted On 01/09/17
Review No. 108011
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Fast easy and convenient service they really helped to ease all of my fears!
# 108011
Elk Grove - CA 01-08-2017
R. Gamino,Elk Grove CA
Posted On 01/08/17
Review No. 108007
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great piece of mind having this service. I've had two claims so far and have been completely satisfied with the prompt response and quality of service. Would highly recommend this service.
# 108007
phila - PA 01-04-2017
meril branch,phila PA
Posted On 01/04/17
Review No. 107966
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I got an estimate from Grade A plumbing that was trying to charge a fee to First American Home Warranty and myself. They were trying to charge me for a problem that didn't even exist. Once I brought this to the claims department's attention, they re-reimbursed me the price I paid another plumber not in their network. They even repaired the whole in my kitchen ceiling that Grade A Plumbing put there. view less
I got an estimate from Grade A plumbing that was trying to charge a fee to First American Home Warranty and myself. They were trying to charge me for a problem that didn't even exist. Once I brought this to the claims department's attention, they re-reimbursed me the price I paid another plumber not in their network. They even repaired the whole in my kitchen ceiling that Grade A Plumbing put
... view more
# 107966
Portland - OR 01-03-2017
Chris,Portland OR
Posted On 01/03/17
Review No. 107938
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We switched to First American following a friend recommendation when we found out that the home warranty company we were with actually does not cover houses that were older than 10 years... Ever since, we have been very happy with our home warranty services. Their pricing is on the expensive side, especially we opted for coverage on our AC, but in exchange, they provide great services. Of course, their are exclusions written out in the contract, but I feel their coverage is relatively comprehensive. At least for all the claims I have filed so far (I did read the contract before contacting them for service), all of them were resolved. Service timeliness is generally reasonable, but it also depends on the brand of the thing needed repair. We once asked for service on a Kenmore washer, and it took a longer time for the contractor to come because, I think, the service must be performed by Sears, which seemed busier than local contractors. view less
We switched to First American following a friend recommendation when we found out that the home warranty company we were with actually does not cover houses that were older than 10 years... Ever since, we have been very happy with our home warranty services. Their pricing is on the expensive side, especially we opted for coverage on our AC, but in exchange, they provide great services. Of
... view more
# 107938
Chandler - AZ 12-31-2016
Flora T Aguilar,Chandler AZ
Posted On 12/31/16
Review No. 107917
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We've had First American for quite a few years now. We are completely satisfied with the contractors they send they are all knowledgeable and courteous. Everything always gets fixed on a timely basis.
I finally talked my son into getting a home warranty and so he's loving life cause everything is running or working, and he too likes this company. We bought our daughter a home next her brother last February and we got free home warranty service for a year as soon as that time is up we'll switch over First American, that's how much we like this company.
We had another company before their contractors weren't knowledgeable, on time and it would take them 2-3 visits to finish a job. view less
We've had First American for quite a few years now. We are completely satisfied with the contractors they send they are all knowledgeable and courteous. Everything always gets fixed on a timely basis.
I finally talked my son into getting a home warranty and so he's loving life cause everything is running or working, and he too likes this company. We bought our daughter a home next her
... view more
# 107917
Parks - AZ 12-30-2016
First American,Parks AZ
Posted On 12/30/16
Review No. 107900
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Electrical work was thorough, honest, completed. The roofing work is not yet done because the roof is covered with a foot of snow.
# 107900
Abilene - TX 12-30-2016
Becky G,Abilene TX
Posted On 12/30/16
Review No. 107898
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have filed several claims with First American and have received excellent service with very competent and knowledgable technicians.
# 107898
San Antonio - TX 12-26-2016
Kerry Allen,San Antonio TX
Posted On 12/26/16
Review No. 107826
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer for over ten years. Always great service. May different items in house such as: washer, dryer, garage door opener, garbage disposal, electrical short, thermostat, stove top, oven, refrigerator, water heater, etc.
# 107826
Dewey - AZ 12-23-2016
Sandy Vanmeulebrouck ,Dewey AZ
Posted On 12/23/16
Review No. 107800
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As new customers to owning a home warranty we could not be more pleased with First American Home Warranty. Our heat pump/ac went out two months after we purchased our second home. In Az. ac is something you do not get along without.
American and the local contractor, Jungle Cat Heating and AC were courteous,knowledgeable and solved our problem post haste. I recommend them both highly. Thank you again.


view less
As new customers to owning a home warranty we could not be more pleased with First American Home Warranty. Our heat pump/ac went out two months after we purchased our second home. In Az. ac is something you do not get along without.
American and the local contractor, Jungle Cat Heating and AC were courteous,knowledgeable and solved our problem post haste. I recommend them both
... view more
# 107800
WAXHAW - NC 12-23-2016
cynthia spera,WAXHAW NC
Posted On 12/23/16
Review No. 107793
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American came highly recommended. And now I pass on the recommendation! I researched many companies and this was the one that stood out and the coverage details were easy to understand and available prior to purchasing.
First service call for my refrigerator went very smoothly and fixed quickly. No hidden costs.So relieved.
Thank you First American for the peace of mind I have now. view less
First American came highly recommended. And now I pass on the recommendation! I researched many companies and this was the one that stood out and the coverage details were easy to understand and available prior to purchasing.
First service call for my refrigerator went very smoothly and fixed quickly. No hidden costs.So relieved.
Thank you First American for the peace of mind I
... view more
# 107793
Flagstaff - AZ 12-19-2016
Stan Nelson,Flagstaff AZ
Posted On 12/19/16
Review No. 107681
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have called on First American over the years for a number of semi-emergencies. They always handle the situation promptly and always provide a qualified technician and company.
# 107681
Memphis - TN 12-16-2016
David Lund,Memphis TN
Posted On 12/16/16
Review No. 107647
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have an older home and have used this service a few times already with good results
# 107647
Chattanooga - TN 12-16-2016
Mindy Deering,Chattanooga TN
Posted On 12/16/16
Review No. 107641
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great company. Reliable and fast. Customer service is excellent. Would recommend to friends and family.
# 107641
Memphis - TN 12-11-2016
Stephanie Perez ,Memphis TN
Posted On 12/11/16
Review No. 107545
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had First American on two separate houses and I have been very satisfied with their service. I would not own a home without First American.
# 107545
Sherwood, AR - AR 12-09-2016
First American Home Warrenty,Sherwood, AR AR
Posted On 12/09/16
Review No. 107527
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great home warranty company. Immediately contacts business for repairs and businesses have always completed the jobs well!!
# 107527
Safety Harbor - FL 11-29-2016
Bob Wisnewski ,Safety Harbor FL
Posted On 11/29/16
Review No. 107333
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a Home Inspector, I always recommend First American to my clients who are looking to purchase a Home Warranty Policy.
# 107333
INDIANAPOLIS - IN 11-28-2016
Carla B,INDIANAPOLIS IN
Posted On 11/28/16
Review No. 107309
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Same day response from service deliverer. Reimbursed me with a check instead of replacement, per my request since I wanted to upgrade my water heater from 30gal to 50gal. Very satisfied with the amount and the timeliness.
# 107309
Rohnert Park - CA 11-27-2016
Tracy Dugdale-Munoz,Rohnert Park CA
Posted On 11/27/16
Review No. 107295
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been a First American Home Warranty customer for years. Representatives are very easy to work with, and follow-up until the job is done.
# 107295
Glen Allen - VA 11-26-2016
Linda Stansell,Glen Allen VA
Posted On 11/26/16
Review No. 107279
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American has been nothing but exceptional since I enrolled in the coverage program. I've had to call three times, and each time I've been impressed with their service. Excellent company!
# 107279
Palm springs - CA 11-23-2016
Richard Nielsen,Palm springs CA
Posted On 11/23/16
Review No. 107267
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Waited 4. Weeks for plumber to fix 2 leaking faucets. Had to contact and plumber could not find part for valve, we called faucet brand company and had the part in 10 minutes. FAHW would not install/repair.
Now have leak between walls, waited 3 1/2 days for emergency plumber. Plumber came and said he could not fix because he could not access pipe in drywall !!! Called our own plumber and he fixed the problem in 2 hrs. view less
Waited 4. Weeks for plumber to fix 2 leaking faucets. Had to contact and plumber could not find part for valve, we called faucet brand company and had the part in 10 minutes. FAHW would not install/repair.
Now have leak between walls, waited 3 1/2 days for emergency plumber. Plumber came and said he could not fix because he could not access pipe in drywall !!! Called our own
... view more
# 107267
Clinton - MS 11-22-2016
Clarence Williams, Jr.,Clinton MS
Posted On 11/22/16
Review No. 107236
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great company! Great price! Low service fee! Professional contractors! I've never had a bad experience!
# 107236
Martinez - GA 11-22-2016
Ali Arbab,Martinez GA
Posted On 11/22/16
Review No. 107231
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is my 2nd year with this company and I am all ready asking my friends to join. So far I have not encountered any delay from the part of the company to solve my home warranty issues. They have replaced my water heater with a better one within 24 hours of assessment by a contractor, who was dispatched to diagnose the problem.
# 107231
Sparks - NV 11-21-2016
George and Sherri,Sparks NV
Posted On 11/21/16
Review No. 107219
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Replaced a faulty garbage disposal in less than one hour.
# 107219
PreviousNext

Rate this company

Let's keep things clean!

We will not allow short or abusive comments. Existing customers post reviews and companies respond. Contractors must post the reviews at vendors area or contact homewarranty.firstam.com directly.