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First American Home Warranty

Home Warranty Plan Details and Reviews for First American Home Warranty

First American Home Warranty

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Claim Number
888-988-5352
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First American's exciting
policies?

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Rating Timeline
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4.5 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
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PO Box 8030 Canoga Park, CA 91309-8030
888-988-5352 $288-$468
Premium $288-$468
Deductible $75-$95
Effective 30 days after enrollment
NHSCA Membership Yes
Coverage Area Nationwide (USA)
Years In Business 34
Total Reviews 1724
Complaint Resolution Yes
BBB Rating B
Executive Profiles Jeff Powell - President, Patrick Hogan - COO, Larry Davidson - Division President, Andy Hand - Vice President
No. of Employees 351
Headquarters Santa Rosa, CA
Address PO Box 8030 Canoga Park, CA 91309-8030
Alias 1st American Home Buyers Protection, F A H B P, Alliance Home Warranty, First American Home Warranty, Corporation of Florida, First American Home Buyers Protection

Write an honest review now !

Get a Home Warranty Quote to Protect Your Appliances

Call Now for a Quote

Claim Number
888-988-5352
 Click to unlock number
Learn more about
First American's exciting
policies?
Yes  No

Some plans cover repairs due to lack of maintenance.

Founded in 1984, First American Home Buyers Protection has established themselves as a leading provider of home warranties. They offer coverage in 38 states and the District of Columbia. Their coverage protects homeowners against costly repairs or replacements on a home’s essential systems and appliances. Their service is delivered through their large network of independent pre-screened contractors and qualified technicians.

FAHBP offers customers the ability to purchase coverage, submit, manage and track their service requests, make payments, and renew their warranty all online. Real estate professionals can manage all of their FAHBP warranties and access free marketing materials and sales tools.

Warranty products from First American start as low as $24 per month and place no restrictions on age of systems and appliances. The company offers the Basic Plan which provides coverage for your home’s standard appliances and the Premier Plan which expands coverage to major systems. Plan holders can also add the First Class Upgrade to their plan for more comprehensive coverage.
Service call fees vary depending on location.

Reviews & Ratings

Houston - TX 01-17-2018
Melissa Ford Houston TX
Posted On 01/17/18
Review No. 121717
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We have been with First American for many years. They will replace an item if it can not be repaired! We had American Home Warranty before we had First American and they were horrible. Tried to say we didn't keep up with our A/C unit and would not fix it. First American has replaced the upstairs unit for the heater and A/C which I believe is called the flow box. They have done an outstanding job in fixing or replacing an item. If we are unhappy with a repairman which we have been, they will send someone else out. They only item they don't fix is the roof which I am not happy about, but all in all they are a great company! view less
We have been with First American for many years. They will replace an item if it can not be repaired! We had American Home Warranty before we had First American and they were horrible. Tried to say we didn't keep up with our A/C unit and would not fix it. First American has replaced the upstairs unit for the heater and A/C which I believe is called the flow box. They have done an outstanding
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# 121717
Ovilla - TX 01-16-2018
Justin Wray Ovilla TX
Posted On 01/16/18
Review No. 121629
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
The company will try and get out of every repair. They use subpar contractors that are less than responsive. There were delays and disputes about every claim I put forth. DO NOT USE THEM.
# 121629
Lake Havasu City - AZ 01-11-2018
J Winner Lake Havasu City AZ
Posted On 01/11/18
Review No. 121477
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
From friends and family, I heard horror stories about several of the other warranty services. I chose First American Home Warranty service because the same friends and family said their experience with them was better than the others. I have only used the warranty service one time. They referred me to a contractor that I was familiar with, not someone from out of town. I am completely satisfied with the service and the contractor. At least this service doesn't pop up an ad while I am doing a rating for them like Home Shield does. view less
From friends and family, I heard horror stories about several of the other warranty services. I chose First American Home Warranty service because the same friends and family said their experience with them was better than the others. I have only used the warranty service one time. They referred me to a contractor that I was familiar with, not someone from out of town. I am completely
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# 121477
Bella Vista - AR 01-10-2018
Nancy Mabry Bella Vista AR
Posted On 01/10/18
Review No. 121435
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Ratings are for this claim only. Everything about this claim was excellent. I had problems with previous customer service and previous service repair company. This was a big improvement.
# 121435
Kingsport - TN 01-07-2018
Ann Haren Kingsport TN
Posted On 01/07/18
Review No. 121218
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Peace of mind for $39.00 per month. Always available, helpful and efficient! I highly recommend First American to all,my family and friends!
# 121218
Palm Coast - FL 01-05-2018
Carmen Templeton Palm Coast FL
Posted On 01/05/18
Review No. 121083
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This Warranty came as part of home sale. Garbage Disposal unit stopped working and I called a plumber that I had used before. Then I remembered about the warranty and called First American. My plumber spoke to them, then spoke with me, giving me the name of their contractor who was out within 24 hours. Garbage disposal was replaced promptly by the qualified contractor. I paid the $75 service fee. view less
This Warranty came as part of home sale. Garbage Disposal unit stopped working and I called a plumber that I had used before. Then I remembered about the warranty and called First American. My plumber spoke to them, then spoke with me, giving me the name of their contractor who was out within 24 hours. Garbage disposal was replaced promptly by the qualified contractor. I paid the $75
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# 121083
Harrisburg - PA 01-02-2018
Sarah Harrisburg PA
Posted On 01/02/18
Review No. 120897
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
The WORST COMPANY EVER. At first I thought it was just the way it went. Then I thought maybe they were a scam. They have been giving me the run around for weeks. No heat in the middle of winter with freezing temps. They could careless. They told me at one point that if I “didn’t like how they were doing things then they won’t help me at all” I PAID FOR THE WARRANTY AND THE SERVICE FEE. The representative was so rude and disrespectful to me. I hope the calls are truly recorded. I couldn’t believe the unprofessional behavior of the customer service reps. And the contractor they sent out didn’t even look at my unit. Just said if it wasn’t working I needed it replaced. He called it in and said someone would contact me. 3 days later no one called so I called them. They said they’d get back to me. 3 days later still no word. I called them. They said they can’t help me so I need to find another solution and a cash out. It’s been 3 weeks with no heat. No cash out. I’m always on hold. No one knows what’s going on. If I could sue I would. They are horrible. Maybe they are good at fixing door knowbs and lightbulbs but not at real stuff that homeowners need. view less
The WORST COMPANY EVER. At first I thought it was just the way it went. Then I thought maybe they were a scam. They have been giving me the run around for weeks. No heat in the middle of winter with freezing temps. They could careless. They told me at one point that if I “didn’t like how they were doing things then they won’t help me at all” I PAID FOR THE WARRANTY AND THE SERVICE FEE.
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# 120897
West Hills - CA 01-01-2018
Joe Dolan West Hills CA
Posted On 01/01/18
Review No. 120830
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Buying a home is often nerve wracking. Someone else owned it and you have no idea what their lifestyle was, and how that can affect the long term ownership of your new purchase. Simple things like a garage door spring, some piping under a sink, a waste disposal unit - they seem minimal, but you would be surprised how much cost and effort you will endure to do the job yourself. In 4 years owning my home, I have been surprised by one annual issue, and each of them was covered by my Home Warranty plan. That plan cost is minuscule by comparison to the cost of doing the work myself, or hiring an outside contractor to come in and do the work. Knowing that I'm covered for the next surprise allows me to live without the stress of trying to handle what comes next. First American has me covered, and I like that. view less
Buying a home is often nerve wracking. Someone else owned it and you have no idea what their lifestyle was, and how that can affect the long term ownership of your new purchase. Simple things like a garage door spring, some piping under a sink, a waste disposal unit - they seem minimal, but you would be surprised how much cost and effort you will endure to do the job yourself. In 4 years
... view more
# 120830
Chandler - AZ 12-29-2017
Jim Hopwood Chandler AZ
Posted On 12/29/17
Review No. 120712
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Hot water heater replacement completed within two days of contact with first American home warranty. Great service from Lion's Den plumping.
# 120712
Thomasville - NC 12-19-2017
Frank Kayser Thomasville NC
Posted On 12/19/17
Review No. 120291
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Only mistake made was incorrect phone number given to contractor. Or contractor did not log it correctly. Either way this is very minor and the work was completed to satisfaction. Second time I have had to use First American and as always am completely satisfied with them. Frank
# 120291
Kingwood - TX 12-16-2017
Gary M Bain Kingwood TX
Posted On 12/16/17
Review No. 120128
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Quick assignment of the work order, great communication, never had a claim denied.
# 120128
Willow Spring - NC 12-15-2017
Lita White Willow Spring NC
Posted On 12/15/17
Review No. 120087
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall very satisfied with the quality of contractors provided, time it takes for response, cost of the premiums, options offered. This is my first year with First American, have experience with another national warranty company that was not so good. JMO
# 120087
Knoxville - TN 12-13-2017
Rob Knoxville TN
Posted On 12/13/17
Review No. 119862
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Very happy with First American. The Claims Supervisor on our last claim was great and very professional
# 119862
Spartanburg - SC 11-27-2017
Derek Curry Spartanburg SC
Posted On 11/27/17
Review No. 118806
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Repair Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Ive had two things break and magically neither were covered even though I had coverage. Little loopholes kept them from helping me, so Ive been wasting my money with you. More though on the first call out, I received the bill for the call out and called and paid it. I received a confirmation number. Then next month the same bill was sent to me. I called to find out what happened and the con # i received was not there and a charge of $60 was on that day. No one could figure out how a charge of $60 dollars was made and the guy said it was an error on their part and they would fix it, but guess what it wasnt and I was turned over to bill collection agency. I called back and the help people basically called me a liar that a charge was made of $60 even though i had the credit card proof which I sent, also the guy I talked to was no longer there. Garbage company, do not use at all view less
Ive had two things break and magically neither were covered even though I had coverage. Little loopholes kept them from helping me, so Ive been wasting my money with you. More though on the first call out, I received the bill for the call out and called and paid it. I received a confirmation number. Then next month the same bill was sent to me. I called to find out what happened and the
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# 118806
Knoxville - TN 11-24-2017
William Porteous Knoxville TN
Posted On 11/24/17
Review No. 118748
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Stay away from this company. Two months to get something repaired. Customer service lied. Horrendous service. Choose anyone but this company.
# 118748
Chapin - SC 11-15-2017
Marilyn Chapin SC
Posted On 11/15/17
Review No. 118472
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Upon arrival home after a two week business trip, my heater had broken. I placed a service order on the website, and the service people called within 4 hours to set an appointment. First American approved the service and the heater was repaired the next day.

This is the fifth year of service with First American, and they have always provided prompt repairman and quality repairs.
# 118472
Granbury - TX 11-08-2017
Bonnie Mitchell Granbury TX
Posted On 11/08/17
Review No. 118243
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I could write a novel about the hair-pulling experience I have had with this company. But I will simplify it by saying I had an unprofessional, inept contractor that too 2 months to complete a simple repair and was offered no assistance in resolution, escalating the issue, or given any apology or iota of concern for my situation. This company has shown me the absolute worst customer service I have experienced in my entire life. I will take every opportunity to warn people against signing up with First American.
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I could write a novel about the hair-pulling experience I have had with this company. But I will simplify it by saying I had an unprofessional, inept contractor that too 2 months to complete a simple repair and was offered no assistance in resolution, escalating the issue, or given any apology or iota of concern for my situation. This company has shown me the absolute worst customer service I
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# 118243
Savannah - GA 11-06-2017
Bob Harcharik Savannah GA
Posted On 11/06/17
Review No. 118147
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had American Home Shield for three years. I had only one HVAC experience with them and the contractor tried to defraud me...and I caught him doing so and reported it to AHS. Your business model is much better than theirs and all my experiences with First American so far are top notch. You have handled two HVAC problems for me and you could not have done better, Your contractor in this area, Comfort Air is a wonderful company with which to do business. Also, you website is very good. view less
I had American Home Shield for three years. I had only one HVAC experience with them and the contractor tried to defraud me...and I caught him doing so and reported it to AHS. Your business model is much better than theirs and all my experiences with First American so far are top notch. You have handled two HVAC problems for me and you could not have done better, Your contractor in this area,
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# 118147
Riverside - CA 10-19-2017
Daniel Tan Riverside CA
Posted On 10/19/17
Review No. 117325
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
After first visit, tech said it needed a part. One week passed and we did not hear boo from anyone. After I called FAHW, then all of a sudden part is in.
I have a feeling that if I did not call, the work will be put in the back burner.
# 117325
Midlothian - VA 10-17-2017
Holly Midlothian VA
Posted On 10/17/17
Review No. 117255
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Excelllent. I have used two other home warranty companies in the past and First American Home Warranty is the best. They have went up on my deducatable over the last 2 years from 75$ to 95$. I'm assuming it's because I use the warranty often. They have the best customer service, the companies they contract with do excellent work and are professional. I just purchased a home with a new company (paid for by the seller) and I am already not happy with them. As soon as this contract expires I will be back to First American Home Warranty. view less
Excelllent. I have used two other home warranty companies in the past and First American Home Warranty is the best. They have went up on my deducatable over the last 2 years from 75$ to 95$. I'm assuming it's because I use the warranty often. They have the best customer service, the companies they contract with do excellent work and are professional. I just purchased a home with a new
... view more
# 117255
abilene - TX 10-16-2017
Sara abilene TX
Posted On 10/16/17
Review No. 117233
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Every time I call to use my warranty, they magically don't cover it...like my water heater...they pay to replaced the unit itself (like $500) but any modifications that goes with the work, they don't cover. I have zero idea what I am paying for and I am switching companies. Customer service is terrible and the contractors they use are even worse.
# 117233
Portsmouth - VA 10-14-2017
Earl Robinson Portsmouth VA
Posted On 10/14/17
Review No. 117190
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First America warranty is one of the best warranty companies that we have in the USA! Other warranty companies have too many loopholes that will put a lot of the cost on the consumers, which is (hidden cost). Research each company and read what they will cover and not cover in there policy. You will find out why First America Warranty is First in the USA!!!
# 117190
Calabasas - CA 10-06-2017
Barbara Levine Calabasas CA
Posted On 10/06/17
Review No. 116906
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I've dealt with another Home Warranty Service prior to using 1st American and the difference in these is quite a lot. I wait on the phone less; I get better and faster service with the contractors and 1st American's customer service are the best.
# 116906
Fountain Inn - SC 10-03-2017
Bryan K Bullock Fountain Inn SC
Posted On 10/03/17
Review No. 116802
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Well worth the money. All contractors we have used are sluggish to respond but have done quality work each time. . The First American People have been great to to work with.
# 116802
San Antonio - TX 10-03-2017
Keith M San Antonio TX
Posted On 10/03/17
Review No. 116772
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
This company is interested in only one thing: Collecting premiums from you. They then will seize on one of the many loopholes in their policy to deny your claim. Don't waste your money on a policy from this company.
# 116772
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