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|Effective||30 days after enrollment|
|Coverage Area||Nationwide (USA)|
|Years In Business||34|
|Executive Profiles||Jeff Powell - President, Patrick Hogan - COO, Larry Davidson - Division President, Andy Hand - Vice President|
|No. of Employees||351|
|Headquarters||Santa Rosa, CA|
|Address||PO Box 8030 Canoga Park, CA 91309-8030|
|Alias||1st American Home Buyers Protection, F A H W, Alliance Home Warranty, First American Home Warranty, Corporation of Florida, First American Home Buyers Protection|
Founded in 1984, First American Home Warranty has established themselves as a leading provider of home warranties. They offer coverage in 38 states and the District of Columbia. FAHW is a subsidiary of the First American Corporation, which was established in 1889 with a deeply rooted legacy of putting customers first. First American Home Warranty has serviced over 8.6 million customers since 1984. It has more than 550,000 contracts in force today. Also, FAHW serviced nearly 1 million claims in 2016. They have serviced over 13.5 million claims since 1984. This has enabled FAHW to save homeowners from paying $169 million in 2017.
FAHW offers customers the ability to purchase coverage, submit, manage and track their service requests, make payments, and renew their warranty all online. Real estate professionals can manage all of their FAHW warranties and access free marketing materials and sales tools. Claims may be opened online 24/7/365 and Claims hotline is available 24/7/365 with 4 claim centers and there are nearly 1 million claims a year.
Warranty products from First American start as low as $24 to $44+ per month and place no restrictions on age of systems and appliances. The company offers the Basic Plan which provides coverage for your home’s standard appliances and the Premier Plan which expands coverage to major systems. Plan holders can also add the First Class Upgrade adds up to 35 additional covered items. This also includes; Local Building Permit Fees, up to $250 per occurrence, Costs related to refrigerant recapture, reclaim and disposal. Also, items that were improperly installed, modified or repaired, or not properly matched in size or efficiency prior to the term of the home warranty coverage. Service call fees vary depending on location. Coverage provides coverage for malfunctions due to lack of maintenance, rust, corrosion and sedimentary build-up. FAHW coverage has no claim limit, no age limit on covered items and the best coverage limit in the industry. FAHW has a network of vast network of 550,000 pre-screened service providers. These are independent contractors and pre-screened and pre-approved by the company and FAHW warrants Contractor’s work for 30 days. There is a 30 day money back guarantee. If purchased outside of a real estate transaction, all contracts provide for a 30-day review period. If no claims have been filed, a full refund may be issued up to 30 days after the contract effective date.
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