First American Home Warranty

Home Warranty Plan Details and Reviews for First American Home Warranty

First American Home Warranty
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4.2 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating

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P.O. Box 7248 Santa Rosa, CA 95407
(888) 988-5352 $288-468
Premium $288-468
Deductible $65-75
Effective 30 days after enrollment
Total Reviews 1618
Years In Business 33
BBB Rating B
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)

Call Now for a Quote
 (888) 988-5352

Some plans cover repairs due to lack of maintenance.

Founded in 1984, First American Home Buyers Protection has established themselves as a leading provider of home warranties. They offer coverage in 38 states and the District of Columbia. Their coverage protects homeowners against costly repairs or replacements on a home’s essential systems and appliances. Their service is delivered through their large network of independent pre-screened contractors and qualified technicians.

FAHBP offers customers the ability to purchase coverage, submit, manage and track their service requests, make payments, and renew their warranty all online. Real estate professionals can manage all of their FAHBP warranties and access free marketing materials and sales tools.

Warranty products from First American start as low as $24 per month and place no restrictions on age of systems and appliances. The company offers the Basic Plan which provides coverage for your home’s standard appliances and the Premier Plan which expands coverage to major systems. Plan holders can also add the First Class Upgrade to their plan for more comprehensive coverage.
Service call fees vary depending on location.

Reviews & Ratings

Weed - CA 05-19-2017
Laurie Hogue , Weed CA
Posted On 05/19/17
Review No. 110292
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Only dissatisfaction is that my deductible went up $10.00 upon renewal. I was paying 65 a month ago, now it is 75. That's quite a hike
# 110292
Friendswood - TX 05-19-2017
Diane Bell , Friendswood TX
Posted On 05/19/17
Review No. 110283
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Falls A/C has done service in my home several times and have always been thorough and professional. I definitely recommend this business.
# 110283
Pensacola - FL 05-17-2017
Cathy Miller , Pensacola FL
Posted On 05/17/17
Review No. 110210
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Love this warranty company. I contracted with First American Home when I bought my house 2 years ago. I paid a little extra to cover my pool and have had excellent service from start to finish, that's why I have renewed my coverage.
# 110210
Atlanta - GA 05-16-2017
Lynne Bryk , Atlanta GA
Posted On 05/16/17
Review No. 110197
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had First American Home Buyers Protection for 5 years! Thank goodness! They have helped with getting my Air Conditioning to work properly with the best contractors! I live in a condo and others have no home warranty and have paid thousands of dollars before they listened to me about First American Home warranty! I have had very knowledgeable and honest contractors and I am a senior citizen, so that gives me peace of mind! I will always renew with them! view less
I have had First American Home Buyers Protection for 5 years! Thank goodness! They have helped with getting my Air Conditioning to work properly with the best contractors! I live in a condo and others have no home warranty and have paid thousands of dollars before they listened to me about First American Home warranty! I have had very knowledgeable and honest contractors and I am a senior
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# 110197
San Diego - CA 05-16-2017
Michelle Kuboyama , San Diego CA
Posted On 05/16/17
Review No. 110196
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Even Though we had a rough first start with First American, only because an issue had come up on a Saturday evening and the emergency contact for them was not helpful nor did they understand the problem and sent the wrong contracter. But once we were able to contact there sales department the problem was corrected and has been great since then
# 110196
Richmond - VA 05-16-2017
DeAnna Willis , Richmond VA
Posted On 05/16/17
Review No. 110194
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Awesome, speedy and professional service. I recommend First American for homeowners. I had plumbing issues that needed to be resolved. I called, filed a claim, was given the number to contact one of their trusted professionals and within three days the work was completed, issue corrected.
# 110194
charlotte - NC 05-10-2017
angela s sadler , charlotte NC
Posted On 05/10/17
Review No. 110061
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Hugo was great. My wood treated fence looks awsome. I would recommend these guys to everyone who needs good work done at a timely manner. Thank you quality construction.
# 110061
Mesa - AZ 05-10-2017
Melissa Teague , Mesa AZ
Posted On 05/10/17
Review No. 110054
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We've had the warranty contract for several years on both of our homes, and have been very pleased. Service is always prompt, and any problems have always been addressed immediately. It took several visits to fix our air conditioner one summer, but they rushed the service as it was very hot in AZ. I appreciated that they made it a priority. To me, the peace of mind from having the warranty is worth the cost. view less
We've had the warranty contract for several years on both of our homes, and have been very pleased. Service is always prompt, and any problems have always been addressed immediately. It took several visits to fix our air conditioner one summer, but they rushed the service as it was very hot in AZ. I appreciated that they made it a priority. To me, the peace of mind from having the warranty is
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# 110054
Greensboro - NC 05-10-2017
Bea , Greensboro NC
Posted On 05/10/17
Review No. 110048
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American Home Warranty has always been reliable. Solutions are found. Service is prompt. Peace of mind for me and the monthly cost is doable. They have been life savers quite often!
# 110048
Sugar Land - TX 05-05-2017
Larry LaCosta , Sugar Land TX
Posted On 05/05/17
Review No. 109957
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American was quick and thorough when replacing my old air conditioning unit. The contractor they used was prompt and knowledgeable. I am so glad we are covered by them.
# 109957
Peoria - AZ 05-05-2017
Stan Reinhold , Peoria AZ
Posted On 05/05/17
Review No. 109955
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Beyer Appliances were assigned as repair company. After technician diagnosed the problem we waited five days for the part. He came in and replaced the part and was done and complete in 30 minutes.
Excellent service
# 109955
chula vista - CA 04-25-2017
rusty hansen , chula vista CA
Posted On 04/25/17
Review No. 109724
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have had this insurance for 9 years and it has been worth it. Dishwasher problems fixed, water heater burst and was replaced, freezer/ice maker stopped working, new ice maker put in...Saved us a lot of money over the years.
# 109724
Kirby - TX 04-25-2017
Agatha Williams , Kirby TX
Posted On 04/25/17
Review No. 109722
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
The started out slow but the company step up and came out an complete the job. Thanks Zeus plumbing for your service.
# 109722
Ocean springs - MS 04-21-2017
Jackson jones , Ocean springs MS
Posted On 04/21/17
Review No. 109656
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Outstanding company!!!!!! The customer service staff is amazing. Went the extra mile to to find me a contractor to come out that day to fix my hot water heater. The contractor was very knowledgeable and informed me of different things to look for in the further and way to save on my water and power bill. Thank you for all your help !
# 109656
Hattiesburg - MS 04-21-2017
Courtney Sanders , Hattiesburg MS
Posted On 04/21/17
Review No. 109653
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Whenever I'm had some problemseafood, I called customer service. They assign someone within the area to come out. Contact is always made within 24 hrs. From the contractor. They come out, evaluate the problems. If parts need to be order, they reschedule to complete job when parts arrived. If it can't be fixed, it's replaced. Been with company over 4 years and I've never had a poor customer service. My policy has the refrigerator upgrade. view less
Whenever I'm had some problemseafood, I called customer service. They assign someone within the area to come out. Contact is always made within 24 hrs. From the contractor. They come out, evaluate the problems. If parts need to be order, they reschedule to complete job when parts arrived. If it can't be fixed, it's replaced. Been with company over 4 years and I've never had a poor customer
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# 109653
Oklahoma city - OK 04-20-2017
Parwin N Saidi , Oklahoma city OK
Posted On 04/20/17
Review No. 109642
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I absolutely love this warranty company, I recommended to all my client, friends and family. The company never disappointed me with coverage, customer service agents are very professional, and they don't look for reason, unlike other warranty companies, to deny your claim.
# 109642
FORT WORTH - TX 04-20-2017
Marsha Narowitz , FORT WORTH TX
Posted On 04/20/17
Review No. 109638
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We had to have our a/c unit replaced and we had to pay out of pocket besides the $65.00 deductible a total of $800 -- this was for bringing up to code and modifications to fit with existing inside unit. All in all this was not a bad price. it was exactly $800 on the day the repairs were made and no more. Royal a/c came out the next day once I turned in the claim and then came back a few days later with the new unit -- everything is working great so far!! view less
We had to have our a/c unit replaced and we had to pay out of pocket besides the $65.00 deductible a total of $800 -- this was for bringing up to code and modifications to fit with existing inside unit. All in all this was not a bad price. it was exactly $800 on the day the repairs were made and no more. Royal a/c came out the next day once I turned in the claim and then came back a few
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# 109638
Kingwood - TX 04-19-2017
Robert Crowell , Kingwood TX
Posted On 04/19/17
Review No. 109579
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Easy to place a claim and very quick response time from contractors to do repairs. Well worth the money as we had several repair needs the first year we owned our home. Great peace of mind to have the coverage.
# 109579
Molino - FL 04-19-2017
Tim Ashby , Molino FL
Posted On 04/19/17
Review No. 109578
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
All I had to do was make a phone call and the issue was taken care of in a very prompt way. The tech who came to do the repairs was knowledgeable and courteous and explained the repairs needed in a way that was easy to understand. Having this warranty was a very good decision and I would recommend having one for sure.
# 109578
Bakersfield - CA 04-15-2017
Elizabeth Gonzalez , Bakersfield CA
Posted On 04/15/17
Review No. 109543
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
If you need convincing then you obviously don't know First American Home Warranty. It's worth every penny for the piece of mind you get with them on your side! We have been with them for 8 years now and they have never let us down. If a contractor makes a mistake, all you do is call First American, tell them the problem was not fixed to your satisfaction, and they make it right. Like I said "Piece of Mind". view less
If you need convincing then you obviously don't know First American Home Warranty. It's worth every penny for the piece of mind you get with them on your side! We have been with them for 8 years now and they have never let us down. If a contractor makes a mistake, all you do is call First American, tell them the problem was not fixed to your satisfaction, and they make it right. Like I said
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# 109543
New Braunfels - TX 04-14-2017
Christopher Hendon , New Braunfels TX
Posted On 04/14/17
Review No. 109533
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had an issue with my AC in Texas and within 48 hours of the AC unit going out it was completely fixed for $65 deductible. I was nervous it was going to take a long time since it was warranty work but this company is fast and effective. Super happy with their services.
# 109533
Sharpsburg - GA 04-08-2017
Courtney Anglin , Sharpsburg GA
Posted On 04/08/17
Review No. 109413
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I am very impressed with the service First American Warranty provided to me on short notice. I will definitely renew my contract with them.
# 109413
Lancaster - CA 04-06-2017
Typhanie , Lancaster CA
Posted On 04/06/17
Review No. 109382
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Awesome, speedy and professional service. I recommend First American for homeowners. I had plumbing issues that needed to be resolved. I called, filed a claim, was given the number to contact one of their trusted professionals and within three days the work was completed, issue corrected.
Maintaining my home warranty is a must,
# 109382
Hernando - MS 04-06-2017
June , Hernando MS
Posted On 04/06/17
Review No. 109371
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I am so glad I invested in a home warranty with this company. It is definitely worth the money and not costly when you compare having to hire someone else to do the job. Thank you for meeting all my expectations. Great job !!!!
# 109371
Encinitas - CA 04-03-2017
John , Encinitas CA
Posted On 04/03/17
Review No. 109323
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Months after moving in, we discovered issues that weren't on our home inspection. These little surprises could have added up, but luckily we were able to file three claims with First American Home Warranty and all three contractors were at our house that very week. Every claim was fully resolved for the low price of the deductible. I highly recommend this for any new home purchase, as you really don't know what you're getting into until after you live in the home for a few months. view less
Months after moving in, we discovered issues that weren't on our home inspection. These little surprises could have added up, but luckily we were able to file three claims with First American Home Warranty and all three contractors were at our house that very week. Every claim was fully resolved for the low price of the deductible. I highly recommend this for any new home purchase, as you
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# 109323

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