First American Home Warranty

Home Warranty Plan Details and Reviews for First American Home Warranty

First American Home Warranty
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4.1 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Total Reviews: 1583
Total Quotes : 226
Premium $288-468
Deductible $65-75
Effective 30 days after enrollment
Years In Business 33
BBB Rating A-
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)



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 (888) 826-8212

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Some plans cover repairs due to lack of maintenance.

Founded in 1984, First American Home Buyers Protection has established themselves as a leading provider of home warranties. They offer coverage in 38 states and the District of Columbia. Their coverage protects homeowners against costly repairs or replacements on a home’s essential systems and appliances. Their service is delivered through their large network of independent pre-screened contractors and qualified technicians.

FAHBP offers customers the ability to purchase coverage, submit, manage and track their service requests, make payments, and renew their warranty all online. Real estate professionals can manage all of their FAHBP warranties and access free marketing materials and sales tools.

Warranty products from First American start as low as $24 per month and place no restrictions on age of systems and appliances. The company offers the Basic Plan which provides coverage for your home’s standard appliances and the Premier Plan which expands coverage to major systems. Plan holders can also add the First Class Upgrade to their plan for more comprehensive coverage.
Service call fees vary depending on location.

Reviews & Ratings

Sonora - CA 02-20-2017
Wells Andrews,Sonora CA
Posted On 02/20/17
Review No. 108705
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Selling or purchasing a home is a huge investment and no matter how well you manage the transitions you can run into unexpected issues that can be cost you money. First American offers the best protection for those unexpected costs. My wife and I had to use the service for heating repairs and found the process quick and professional. The contractor was skilled and provided a level a trust that made a difficult situation prove to be accommodating and easy. view less
Selling or purchasing a home is a huge investment and no matter how well you manage the transitions you can run into unexpected issues that can be cost you money. First American offers the best protection for those unexpected costs. My wife and I had to use the service for heating repairs and found the process quick and professional. The contractor was skilled and provided a level a trust
... view more
# 108705
Sioux Falls - SD 02-16-2017
Renee Rebnord,Sioux Falls SD
Posted On 02/16/17
Review No. 108649
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This warranty gives me such peace of mind and ease in budgeting. The few times I've needed them, it's been done in a timely manner and always professional.
# 108649
Roseville - CA 02-16-2017
JP,Roseville CA
Posted On 02/16/17
Review No. 108648
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Good price for coverage, good customer service, they use good repair companies, would highly recommend them.
# 108648
Lake Hughes - CA 02-11-2017
Steven Lopez,Lake Hughes CA
Posted On 02/11/17
Review No. 108579
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American has been OUTSTANDING whenever we used them. The contractor has contacted us rapidly and the service personnel have been courteous and knowledgeable. This is our second year with FA and will renew for another.
# 108579
Lake Hughes - CA 02-08-2017
Steven Lopez,Lake Hughes CA
Posted On 02/08/17
Review No. 108512
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American has been OUTSTANDING whenever we used them. The contractor has contacted us rapidly and the service personnel have been courteous and knowledgeable. This is our second year with FA and will renew for another.
# 108512
Clinton - UT 02-07-2017
Russell Sapp,Clinton UT
Posted On 02/07/17
Review No. 108499
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Very easy to work with. Professional and Courteous results with both the Contractor and First American Home Warranty. Everything went Great!!
# 108499
Santa Barbara - CA 02-04-2017
Andrew Jacobson,Santa Barbara CA
Posted On 02/04/17
Review No. 108447
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We had a problem with the propane furnace for the house. Bickles Heating and A/C was able to come out within a day of us making a claim with First American. Both First American and Bickles were so impressive that I've renewed my Insurance policy with them for another year
# 108447
Johnson City - TN 02-03-2017
Phil,Johnson City TN
Posted On 02/03/17
Review No. 108443
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Having a home warranty takes a load off of my mind...
# 108443
Mansfield - OH 02-01-2017
Kathryn Smith,Mansfield OH
Posted On 02/01/17
Review No. 108372
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Prompt service, courteous and knowledgeable customer service, the repair service was professional and went above and beyond to complete the job.
# 108372
Memphis - TN 01-30-2017
Dena,Memphis TN
Posted On 01/30/17
Review No. 108336
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Easy to navigate website for reporting claims. Always pleased with service providers sent to me. Quick work. Saves money!
# 108336
Rock Hill - SC 01-28-2017
allison,Rock Hill SC
Posted On 01/28/17
Review No. 108274
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great service every time. We have been with this company for over ten years. Excellent investment.
# 108274
Granite Bay, California - CA 01-27-2017
Dave D,Granite Bay, California CA
Posted On 01/27/17
Review No. 108267
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I just renewed for another year with First American Home Warranty. Had to call them last year on several small issues. Very happy with their service and that of there contractors.
# 108267
Pickens - SC 01-21-2017
David G,Pickens SC
Posted On 01/21/17
Review No. 108168
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My dishwasher broke on Christmas day. I completed the claim online and it was fixed less than two days later.
# 108168
Austin - TX 01-20-2017
Joe W. Farmer,Austin TX
Posted On 01/20/17
Review No. 108154
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
First American has been generally effective in solving our service issues, my only reservation is that this contract has become increasingly expensive.
# 108154
Maryville - TN 01-20-2017
Tony Beaman,Maryville TN
Posted On 01/20/17
Review No. 108146
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Very pleased with promptness in getting service. Called First american one night and Contracting company called me the next day, set up appointment
for the nextday, assessed problem and remedy to replace garage door opener and replaced a couple days later. Very good to work with and have referred others to First american.
# 108146
Germantown - TN 01-19-2017
Ernest Sesti,Germantown TN
Posted On 01/19/17
Review No. 108130
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First American is the best home warranty company! I really am very happy with there service! I will renew this year for sure! It is great to relax and know that First American is an excellent first class company with great customer service!
# 108130
China Spring - TX 01-19-2017
William,China Spring TX
Posted On 01/19/17
Review No. 108128
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overhead Door stopped working. Serviceman was professional and did a great job.
# 108128
Katy - TX 01-18-2017
Phil Sontag,Katy TX
Posted On 01/18/17
Review No. 108124
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Have heard several horror stories about home warranty services but can honestly say we have not experienced anything of the such with First American Home Warranty and would recommend them to anyone looking for this type of coverage.
# 108124
Dunwoody - GA 01-15-2017
Robert & Vicky Pasmanick,Dunwoody GA
Posted On 01/15/17
Review No. 108080
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Everyone involved war a Pro. Easy process to make a dangerous situation resolved same day. Great sale reps that stay on top of everything.
# 108080
Phoenix - AZ 01-10-2017
Pam Letner,Phoenix AZ
Posted On 01/10/17
Review No. 108028
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I thought I had a problem with my dryer so a appliance repairman came. But it wasn't the dryer it was electrical. JAB Electric came out and the breaker was off so we turned it on and the dryer started. The next day the breaker was off and then it wouldn't stay on so JAB Electric came out again and replaced the breaker. It has been fine since then!
# 108028
Fresno - CA 01-09-2017
Tiffany Bremer,Fresno CA
Posted On 01/09/17
Review No. 108011
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Fast easy and convenient service they really helped to ease all of my fears!
# 108011
Elk Grove - CA 01-08-2017
R. Gamino,Elk Grove CA
Posted On 01/08/17
Review No. 108007
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great piece of mind having this service. I've had two claims so far and have been completely satisfied with the prompt response and quality of service. Would highly recommend this service.
# 108007
phila - PA 01-04-2017
meril branch,phila PA
Posted On 01/04/17
Review No. 107966
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I got an estimate from Grade A plumbing that was trying to charge a fee to First American Home Warranty and myself. They were trying to charge me for a problem that didn't even exist. Once I brought this to the claims department's attention, they re-reimbursed me the price I paid another plumber not in their network. They even repaired the whole in my kitchen ceiling that Grade A Plumbing put there. view less
I got an estimate from Grade A plumbing that was trying to charge a fee to First American Home Warranty and myself. They were trying to charge me for a problem that didn't even exist. Once I brought this to the claims department's attention, they re-reimbursed me the price I paid another plumber not in their network. They even repaired the whole in my kitchen ceiling that Grade A Plumbing put
... view more
# 107966
Portland - OR 01-03-2017
Chris,Portland OR
Posted On 01/03/17
Review No. 107938
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We switched to First American following a friend recommendation when we found out that the home warranty company we were with actually does not cover houses that were older than 10 years... Ever since, we have been very happy with our home warranty services. Their pricing is on the expensive side, especially we opted for coverage on our AC, but in exchange, they provide great services. Of course, their are exclusions written out in the contract, but I feel their coverage is relatively comprehensive. At least for all the claims I have filed so far (I did read the contract before contacting them for service), all of them were resolved. Service timeliness is generally reasonable, but it also depends on the brand of the thing needed repair. We once asked for service on a Kenmore washer, and it took a longer time for the contractor to come because, I think, the service must be performed by Sears, which seemed busier than local contractors. view less
We switched to First American following a friend recommendation when we found out that the home warranty company we were with actually does not cover houses that were older than 10 years... Ever since, we have been very happy with our home warranty services. Their pricing is on the expensive side, especially we opted for coverage on our AC, but in exchange, they provide great services. Of
... view more
# 107938
Chandler - AZ 12-31-2016
Flora T Aguilar,Chandler AZ
Posted On 12/31/16
Review No. 107917
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We've had First American for quite a few years now. We are completely satisfied with the contractors they send they are all knowledgeable and courteous. Everything always gets fixed on a timely basis.
I finally talked my son into getting a home warranty and so he's loving life cause everything is running or working, and he too likes this company. We bought our daughter a home next her brother last February and we got free home warranty service for a year as soon as that time is up we'll switch over First American, that's how much we like this company.
We had another company before their contractors weren't knowledgeable, on time and it would take them 2-3 visits to finish a job. view less
We've had First American for quite a few years now. We are completely satisfied with the contractors they send they are all knowledgeable and courteous. Everything always gets fixed on a timely basis.
I finally talked my son into getting a home warranty and so he's loving life cause everything is running or working, and he too likes this company. We bought our daughter a home next her
... view more
# 107917
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