Best Home Warranty Companies In albuquerque, new mexico

Ron Thompson, Albuquerque

On Apr 26, 2022

American Home Shield (AHS)

I\'ve been with AHS since 2015, I have never been disappointed! The businesses sent to us, were very good! Even though they weren\'t "name" business they were great! Professional, knowledge and courteous. Additional, on-time, or early and we were notified of their arrival time. They quick solved the problem and fixed it! Very reliable, and good ...View Morequality! View Less

Elizabeth, Albuquerque

On Oct 21, 2021

General Home Warranty

DO NOT USE THIS COMPANY. They do not return phone calls and they do not respond to emails. They do not respond to complaints through the BBB. I have been trying for 4 months to resolve a claim. I purchased my home and warranty in June. At the end of June the dishwasher stopped working. After over a week of run around, they sent a repairman ou...View Moret who said the dishwasher could not be repaired. Several more weeks went by without any response from them. In the meantime I purchased a new dishwasher, waited several weeks for delivery and had it installed. GHW finally agreed to a buy out of the old dishwasher and I waited over a month before the check arrived. I deposited the check right away. Two days later I checked my account and the check had bounced due to insufficient funds and the bank charged me a service fee. I have already filed a complaint with the BBB but it has been over a month and GHW still has not responded to the complaint. GHW still has not returned my phone call even though I have left numerous messages. Please save your money and go with a different company. This company has promised me they would do 'better' but those were lies too. Shame on you GHW. If I could give a negative rating I would.View Less

Florine Gutierrez, Albuquerque

On Oct 07, 2020

American Home Shield (AHS)

The techs came in on time right at 11 checked out the faucets and got right to it. They knew what they were doing, Also the heating maintenance was done.

Shirley salas, Albuquerque

On Jul 27, 2020

American Home Shield (AHS)

The service was excellent. The service man answered my questions and gave me some great info about my A/C. He went up on the roof and fixed the problem. He also showed me hoe to clean the condensation line. He was very professional. I would use this company again.

Jay Rodenbeck, Albuquerque

On Jul 22, 2020

American Home Shield (AHS)

My AC repairman did an excellent job and was very expeditious, we were very happy with our repair. He also gave us very valuable tips on how to maintain our air conditioner ourselves

Monteen Amezquita, Albuquerque

On Nov 18, 2019

American Home Shield (AHS)

Appliance repair guy was fantastic. He diagnosed the problem and the next day came back and had it fixed.

Yvonne M Coats, Albuquerque

On Oct 30, 2019

American Home Shield (AHS)

When we had our gas heat turned on earlier in October, we had the company check out all the gas appliances. They discovered excess carbon monoxide being released from the oven when it was turned on and suggested we repair or replace the stove. American Shield answered my call immediately and found a repair service in my area. Everything worked p...View Morerecisely as the AHS representative told me it would, and the service company was excellent. I was impressed by AHS's service and by the quality of the repair service.View Less

Ashley Romero, Albuquerque

On Sep 23, 2019

Lowe’s Protection Plans

HIGHLY recommend Lowe\'s Extended Warranty!! Prompt and friendly service!!

James Phillips, Albuquerque

On Apr 22, 2019

American Home Shield (AHS)

I have used American Home Shield to repair my air conditioner last year and my furnace this year. they were absolutely easy to deal with and the repairs were done well and timely. AHS followed up with me to make sure everything was good. AHS is probably one of the best companies I have ever dealt with and I highly recommend them

Gall, Albuquerque

On Apr 08, 2019

General Home Warranty

Melissa the reception person acts like she is a qualified contractor to deny claims. She asked for proof of home inspection that clearly states the warranty covers, & without sending someone still tries to deny coverage. I am calling the AG, BBB, & a lawyer! Screw this fraud company!

Owen Pena, Albuquerque

On Apr 01, 2019

American Home Shield (AHS)

AHS is an great company to do business with. They are extremely professional in every aspect of the process. I have used them 5 separate times for appliance and pool plumbing issues. All five times ended in positive results. The companies AHS works with have all been very professional and respond very fast. I highly recommend AHS!!

Brendan Gunning, Albuquerque

On Feb 09, 2019

General Home Warranty

This company is a borderline scam. I had a roof leak on Oct 23 2018 which I reported that same night. I received a phone call back shortly after saying a roofer would be out in 7-10 days because they were busy due to bad weather. I follow up in a week, again same thing 7-10 days. A MONTH LATER, November 28th, I get a call from GHW saying their roof...View Moreer no longer works on tile roofs and a different roofer would call me within 48 hours. Never got a call. I called back 5 more times and eventually got a call from a roofer on December 21st but I was out of town and had to schedule a visit later. The roofer comes over January 8th and looks at the roof, finds where the leak is coming from, and calls GHW to explain the problem. I follow up with the roofer January 16th, he says he hasn't heard anything from GHW. I've called GHW probably 20 times over the course of this incident. Due to these absurd delays, each time it rains and leaks it drips into my kitchen ceiling which is now damaged. I filed a complaint with the BBB and GHW responded that "bad weather has backed up roofers both estimating and making repairs" and that they had responded to the roofer approving the repair. Excuse me, it's been 3 months - we haven't had 3 months straight of bad weather. I've contacted multiple other roofers who all said they could have an estimate in 1-3 days and repair in 1-2 weeks unless it was a complicated repair, which this isn't. I could have had this repaired in 2 weeks, but it's taken GHW 3 months and counting. GHW has delayed and delayed, and their negligence has caused damage to my kitchen ceiling which I'm sure they won't repair either. This is, without a doubt, the worst company I have ever dealt with in my life. This home warranty was just included in the closing of my home and I didn't think twice about it. Do your homework, read reviews, and choose a home warranty company with decent reviews. GHW is a scam, avoid at all costs.View Less

Mike Griffiths, Albuquerque

On Dec 15, 2018

American Home Shield (AHS)

I rest easy and have continually used the service it is a great peace of mind to have repairs done with high costs Best investment Ive made in years

Breanna Cordova, Albuquerque

On Dec 04, 2018

General Home Warranty

I absolutely regret using this company. Got ignored for months. When I would call to follow up, they lady answering the phone kept asking if I wanted to make a claim. The roofer finally called and said he was “just doing it to make me happy.” He left damage to the inside of my home. I spoke with a manager that did not care and gave me a wrong e...View Moremail address to send my complaint to. I called to verify that email and was told someone would call me back. That never happened. After all the that, my roof is still leaking and I was told once again someone would call me back. View Less

Charmaine C, Albuquerque

On Aug 25, 2018

American Home Shield (AHS)

Horrible plumbers. The last time i used them they did not resolved the plumbing problem and STILL WAS CHARGED 75.00 by Home Shield. I had no cold water - they put in a new cartridge and nothing changed but charged me anyway and said they would come back but no-one ever called. They tried to make me look foolish with all kinds of excuses. GEE!!!! i ...View Morefigured it out by myself. The water heater was not turned on the whole way! They told me IT WAS COLD WATER when it was lukewarm and said they could do nothing more for me. They gave horrible service the whole way through. What a waste of money. If the plumbers were not so AWFUL, i might have renewed HS for a second year. I only used home shield for the plumbing. Nothing else was wrong. View Less

Bridget L Sipes, Albuquerque

On Aug 01, 2018

American Home Shield (AHS)

Could improve the time you have to wait to speak with a customer service representative

Jason Katz, albuquerque

On Feb 13, 2018

American Home Shield (AHS)

Was denied a claim on the sole basis of the policy being one day old. This is after weeks of waiting for American home shield to find a company that could even fix it which they never did. I had to find that company on my own and wait for approval which they denied. Absolutely ridiculous. The story is much longer and more frustrating but I tried to...View More some it up in this space.View Less

Bill Harrison, Albuquerque

On Dec 16, 2017

General Home Warranty

Zero customer service. Stay away from this company. We have been waiting a week to have our furnace looked at. Worthless company

Marquita Harnett, Albuquerque

On Nov 15, 2017

American Home Shield (AHS)

This company is, if not fraudulent, at least the worst I\'ve ever dealt with. Phone call wait times in excess of an hour if you want to speak to a human. Trying to register online is fruitless. When I have gotten a request submitted, they give the contractor (of which I have no choice), 24 "business hours" to respond. That\'s 4 days! This is n...View Moreot a business. It's a scam and realtors should not recommend it. With every single problem I've had with my house, I've had to end up calling someone else to fix the problem.View Less

Bob, Albuquerque

On Jul 27, 2017

General Home Warranty

This company is a running a scam. Do not even think of buying a home warranty from them. They do not provide timely service and do not cover repairs that they are supposed to.