Story behind the inception of Universal Home Protection (UHP) is that it was sparked during a lunch meeting of realtors who were complaining about the lack of good home warranty providers. Stemming from that talk, UHP was founded with the intention to provide a quality home warranty product to homeowners and real estate agents.
Since the early stages, the company wanted to distinguish themselves from other rivals in the home warranty industry. UHP started small, servicing customers in the Wisconsin region alone and later expanded to northern part of Illinois and Chicago region. UHP is headquartered in Madison, Wisconsin.
UHP has a large network of independent contractors who are dispatched to the customer’s home as soon as the claim is processed. A customer service wing functions 24/7 to accept customer’s service requests.
Online services can be availed through the company’s official website. Customers can submit claims online, renew plans and even purchase warranty products through the website. Real estate agents can also make use of the marketing tools available onsite.
Universal Home Protection has warranty products for sellers, buyers and homeowners. The company also has a service contract dedicated solely to new constructions. Following are the various categories of plans available:
- Seller Home Warranty: 8 types of plans are available and the prices range from $425 to $1125
- Buyer Home Warranty: 8 types of plans are available for buyers too and the prices range from $425 to $1125
- Homeowner Direct Home Warranty: 8 types of plans, prices start from $425
- New construction plan: Is solely for brand new constructions and is priced at $545
Deductible is usually charged at $85 for all the above plans